ROBINSON NAM HOI AN

We had the most relaxing time here. The resort is top notch and major improvements are underway. Pools spas and ocean all gorgeous. We were there in low season, so nearly nobody around. Our own personal restaurant, cocktail bar and other massive facilities to ourselves

As we arrived at the hotel there seemed to be construction work happening - the hotel either expanding or not finished yet? The grounds themselves were also rough grass and weeds - far removed from the perfectly manicured lawns you usually find at 5* resorts. We had booked a spacious suite which was fine, albeit a bit bland and characterless. The finishing of the room was a little ‘rough around the edges’ too when examined closely. However, the big problem was the team building event of approximately 150-200 guests who took over much of the outside area, playing loud music and some of the worst karaoke I’ve ever had the misfortune to have to listen to. This went on until 10pm. The hotel could have warned me about this when booking but no such mention of it was made either at the time of booking or at check-in. Really not impressed at all by Tui Blue and wouldn’t return here or any of their other properties. I’ve come to realise that 5* hotels in Vietnam generally equate to 4* hotels elsewhere, however I’d struggle to see how this place could even warrant 4 stars.

Perfect place to spend weekend with lots of activities organized by the resort. Staffs are very hospitable. The mobility training with Khoi was very effective. Afternoon tea was beautiful. Painting class was a relax time and Tennis time was our most favorite (they organized it very good with drinks, tennis balls and very good quality Wilson rackets). Love all. It’s our 4th time here and definitely will return. Hope they keep going this way. Just 1 tip: Organize buffet for big group of guests separately to not interrupt the experience of other guests.

Wonderful painting class with the delighful Huong!! very beautiful for adults & children!! reception staff member Phong and beach bar amazing lady kimungmi, exceptional!! it is the gorgeous kind members of staff that make this place special . thankyou for a very beautiful holiday

Das Hotel ist super, die Sauberkeit am Meer könnte etwas besser sein, da liegt schon am Meer direkt einiges an Plastikmüll herum - das könnte noch besser gesäubert werden. Das Hotel ist wohl recht neu und etwas abgelegen, weshalb man hier eher zum "Faulenzen" und erholen herkommen sollte. Sie bieten allerdings 2 x täglich ein Shuttle nach Hoi An an, aber dies fährt 1 Stunde.. In Sachen Frühstück, Essen allgemein, gab es nichts auszusetzen, hier wird man rundum zufrieden gestellt. Das Hotel hat auch einen Tennisplatz und die Möglichkeit Tischtennis und Fußball zu spielen, auch ein Kicker war vorhanden. Es wurde auch Mittag und Abendessen mit angeboten, was wir nutzten und vollauf zufrieden waren.

Great rooms, great service

The resort was beautiful and quiet. The receptionist and restaurant staff were excellent. The pool staff were not attentive, had to call them to get service. It’s far from town and airport. There not much around walking distance.