Isla Bella

Excellent location with superb beach view from a great vantage point on the 17th floor. Convenient to San Juan and highways - and you have your own garage parking space. Walking distance to beach, pool, and numerous restaurants. Beds were comfortable. Unit comes with washer dryer which isn't advertised. Came with some complimentary snacks and drinks which was welcome after a day of travel.

The unit itself is just ok aside from the balcony and the view - showing it's age a bit. Lighting in the bathroom was poor - shower also needs a soap dish. No dishwasher so everything needed to be hand washed. The island lost power for a couple days - rather than reaching out to ask if we needed anything, the text we got from the property manager was just to ensure that we knew "it was out of their control" - could have been more understanding and hospitable. Luckily we did find a flashlight that worked.

Great ocean view which met our expectations. The sitting room sofa was dirty and torn. The bed linen was old. They had a flat sheet dressing the bed with a dingy throw. The bathroom can use some remodeling. There were efforts like the beach towels and chairs that were appreciated. Once chec-in completed, it was easy to enter and leave. Overall we had a great beach stay.

The apartment was beautiful. Thank you for the complimentary drinks and snacks

The lockbox for the keys hard to open.

Location could not be better. 17th floor, view of the beach, pool, tennis courts, less than 10 minutes from the airport.

Air conditioning thermostat resets to heat every few hours, so there is no cooling at night unless you get up every few hours to turn it on. Makes for a rough night sleep.

The view and location

WE LOVED everything about our apartment. It was clean. It was cute. It was stocked with everything - snorkling gear, towels, beach chairs, sand toys, sports equipment, laundry detergent, fridge basics, etc. Super secure and a great parking spot. And the VIEW - Amazing.

Initial entry was a little more difficult because the keys were outside the apartment door on the 17th floor- I needed to find someone to let me in through the first and second gates to enter the building in order to get the keys

Excellent location

The beds are not comfortable, few kitchen utensils.

absolutely everything…

the balcony! being that we had children it was pretty scary to have them in the balcony, I wish it was enclosed. however it was absolutely beautiful and so was the service.

it was very clean! well equipped kitchen!