Millbrae Residence - Donnini Apartments

This apartment was everything it said on the tin it was spotless spacious and an excellent location a walk to shops the town buses and train station couldn’t have asked for more

The property was in a great location, with a lovely view of the river Ayr. The staff were great upon booking and everything we needed for a smooth check in and check was sent over to us. It should be noted that the apartment is on the 3rd floor and there is no lift which wasn’t a problem for us but may be for those with any mobility limitations. The space itself is good for 4 people. A nice touch was the cleaning kit (dish cloth, washing up liquid and a sponge) and tea/ coffee box. The bathrooms were ok too, clean and everything worked well.

The property overall is not well cleaned or maintained. The main door is tricky to lock it has to be in exactly the right position for the key to turn. The kitchen was the worst room for cleanliness, the oven was dirty and the grill tray was sticky and greasy. Some cups in the cupboard were stained or unwashed. The kitchen window was thick with black dirt when you opened it and the sealant around the work top was coming away. There were only 4 forks so one of us had to eat with a spoon. The first bedroom opposite the kitchen had cobwebs on the window and the curtains were torn and hung poorly, the bed was uncomfortable and wobbled with every turn. The living space was ok but the sofa bed was like a brick and the chair was uncomfortable meaning we couldn’t really relax. The TV was tiny and sounded tinny so did not make for great viewing and the blinds were all missing the winder to open them so it was either fiddly or you had to open them right up with the strings. The second bedroom was ok but again the curtains were all torn at the bottom and again poorly hung. With a little TLC it could be a nice little apartment. My parents stayed in one of the other apartments and the standard was far higher. As we were only staying a short time for a family funeral and were busy with family matters I did not bother to contact the hosts as there was such a long list of things to rectify we really didn’t have the time.

everything was as depicted in the photographs, it was a lovely space for a group of friends and the staff were so helpful from start to finish :-)

Overall excellent value for money

Cleaning could be a lot better

Convenient location, but traffic was rather loud early in the morning which influenced our sleep.

Since we were sharing the apartment among four, it would have been better if there were other spare keys.