Quality Inn Ocoee - Cleveland East

Place was nice, clean, and staff was friendly

Nice quiet place, noy fancy, but certainly served the purpose Well.

The breakfast was stale the first monrning, old cereal, weird tasting milk and the juices were watered down with no pleasant flavor for both apple and orange juice. We didn't even attempt to get up early the second morning to eat because of that. The side of the bed frame in room 215 facing the door has two attachments that hold the mattress in place and I hit my knee on the one closest to the foot of the bed three times, with the last time breaking the skin and drawing blood. It is adjuatable with two slots remaining to push inwards towards the mattres but without a Phillips head screwdriver, it cannot be adjusted. That is a hazard and very annoying to see the bed not properly put together. This could have been addressed with the hotel in person but the last thing I need is to deal with a front desk person to tell me they'll pass it along to Management and nothing really happen. We were there to whitewater raft with friends and see Chattanooga but we were so annoyed with the hotel itself, we just slept, showered and left. Little things can make a big difference for guests and improvement to the construction of the bed frames to avoid injury and a breakfast that at least tastes like it's in date is very appealing. We will not be staying here again, even if it means we have to drive out of our way for our next rafting trip.

Dirty

The staff was very nice and friendly so this review is strictly on the facility itself. 1. Caulking in the bathroom was poorly done and there was mold around it and staining. 2. Part of the vanity/sink area was falling apart. 3. Stains on the ceiling in the bathroom. 4. Lamps in the room had rust all around the base and the lamp shades were stained. Devil is in the details, if they are not addressing the things that are visible, what about what we can't see. The rooms need to be as nice as the front lounge area.

I like the staff they were very helpful during my stay!

Bathrooms in lobby where closed/out of order. Breakfast options were limited to bread family and yogurt. No fruit or protein. Coffee was very bad—tasted like the paper cup. Facility was clean and there was electricity and warm water. There’s a McDonalds across the street and a Starbucks being built nearby soon.

The hotel was in a location that was very convient to where we were going on a river rafting trip. It was in a quiet location. Staff were friendly and attentive.

The property was very clean. The staff was super friendly and helpful. Will definitely stay here again.

It was not kept up grass tall limited breakfast limited staff