Jupiter Guest Resort Langata

We did not stay. The location was fake. It is not at the stated address by the Safari park but 2 miles away in an urban part of town, We literally just walked away and rebooked elsewhere, we could not bear to remain there and found a better hotel in a place that was actually by the safari park. These guys are fake, we walked out in less than half an hour disgusted by dishonesty and facilities. Do not stay here.

I have been going to this hotel with groups of tourists since 2007 and it is my favorite hotel in Nairobi. Here I feel at home, it’s safe, clean, the food is delicious, the prices are consistently low, and most importantly, the staff is always very friendly and ready to help.

Checked in late around midnight, reception was closed and the lady had to be called. She arrived with an attitude like we were disturbing her peace. No information about the property and had to find everything by ourselves. Only the breakfast lady was friendly. The location is really great but for 40$ we expected better, the rooms are literally rusted and toilet seats brown ( can be easily cleaned by clorox or any bleaching liquids). The corridors and public areas look much better than inside rooms. Maybe we were not given the usual attention and service because we are locals, but it wasn’t a free stay !! Am concerned as a local about the picture the property portray to tourists and foreigners. Step up please. Thanks.

It's a very handy place to stay in especially when I have to travel out to the airport at night. The staff are friendly and food is great. I love the branded soaps and lotions in the bathrooms. Mosquitoes are a wee too many but nets are available. It's not in a very quiet vicinity considering there's a bar on the ground floor.

Rooms are clean, although basic. Location is good in terms of access to a nearby shopping mall, Wilson Airport and Nairobi National Park, but be aware you are only a few hundred yards from Kibera. Remarkable quiet location, very secure. Food is only average. Staff are friendly and welcoming.

Don't be put off by the location - although it appears to be in the middle of a 'strange' area, this is a super place to stay if you are on a budget, but still want the luxury of a decent room, en-site facilities, food and WiFi. A short walk across Langata Road is a modern shopping complex, and Carnivores Restaurant is a short walk away.

Been here several times for weekend one night visits. Rooms are average good and clean. Had an issue with the shower once and they fixed it immediately I reported. Some rooms a bit small depending on your choice rather depending on your budget. Breakfast is ok, can do better. Management needs to improve on the professionalism of their establishment. Wifi is ok, you need to get the password at the reception. Security is good. Left my cologne in the room one time and called them later in the day to inquire, to my surprise it had been found and was kept safely. This is a very positive thing indeed that you don't find in many establishments. Overall, with a bit of professional approach, could be a better place.

We check in at almost 1am then the lady at the reception agrees for an extension till 11. We wake up try our best we were there at 10:30. Then there is no breakfast. And the PR OMG plus the showers are terrible.

Was travelling on a budget and had a pleasant stay at Jupiter which is well located; close to the Carnivore, the Nairobi National Park, the airport, Giraffe Centre, Mamba village (crocodile farm)...to name but a few. In a nutshell, so many places to visit nearby both for adults and children. The rooms are very clean and neat! We always came back to a welcoming room. Free Wi-fi; excellent connection especially at the restaurant and bar area. You may want to ask the management to book you in a room with the best connection though. Great staff! Very friendly and helpful at all times. Talk to the manager, a nice and warm lady, who made sure that those little details were taken care of to make our stay comfortable and enjoyable. Good security and generator back up in the event of black-outs. We stayed at Jupiter for 2 weeks !!! And, understandably, we'll definately check in again on our next visit to Nairobi!

I stayed at Jupiter twice - once for one night on 15th March 2014 and second time for three nights from 21st - 24th March 2014. First time I reached very late in the night from India, however the chef was gracious to offer me a chicken sandwich with a drink for dinner. The hospitality was appreciated. Since I did not select the hotel, I was not expecting a very small and cramped room. I was booked in a standard single room, but I guess that is norm there. So if you book a similar room, expect a bed occupying almost 75% of the room, a huge mosquito net, TV screen peering from behind the mosquito net and a small rack and table occupying 15% of the room and remaining 10% is required for the door to open. You may use this space to place your chair if you do not wish to sit on the bed. The room does not have a table where you can place your laptop to work. The bed is the only alternate. The bathroom is nice. The overhead instant geysers for hot water are what I found as the de-facto standard in budget hotels in Kenya. The room was clean. Every hotel in Kenya will give you a slipper for using in the bathroom, which was new to me. But it was good. The TV does not have too many channels and being a foreigner to the country, I could not relate to most of the channels except the sports channel. The food in the restaurant was good and tasty. If you could request the chef you may be able to get the meal adjusted to your taste. But if you really like to get a feel of the local cuisine, the food is just right for it. In case you are an Indian and prefer Indian food, there are a couple of very good places near this hotel. There are some shopping malls within walking distance of this hotel. There is the MP Shah hospital which offers excellent vegetarian Indian buffet lunch for a manageable price of 700 KSH and it is very close to the Jupiter hotel. The breakfast spread is very limited and extremely standard - bread, butter eggs and cereal. One flavor or juice or tea and coffee. I am sure this could be better. Also another suggestion is that you can get simple things like toothbrush, toothpaste, sanitary napkins and prepaid phone recharge coupons at the hotel. They will even give you a bill for it!! Overall I think this a decent place for business travel and for short stays. Long stays could become boring since the hotel does not have open spaces or ground or even a lounge to spend time outside of your room.