Pegasus Hotel By the Waterfront

No commmet.

Due to strikes with airline, was forced to cancell trip to Guyana. Hotel was not willing to (Partially) refund Paid for 5 nights without stay. Usually Hotels do not refund 1st night on cancellation.

I was originally supposed to be in the old building, and was upgraded to the new building. Unfortunately, it isn’t convenient for the elderly or small children as you have to walk across the parking lot to go to restaurants or use the pool. The new building’s room was very nice, spacious and clean. Though it did lack basic necessities and room service. The staff attempted to be accommodating and make up for the inconveniences. Letters to clients need to be proof-read as it lacks professionalism. Overall it was an okay stay, but I wouldn’t return.

I’m Guyanese traveling alone, so am aware of the crime. On my first day I expressed concern. There was no time I felt unsafe. The staff was helpful at all times. They escorted me next door to the bank. Johnny, the security guard got me a cab at nights & always greeted me with, “I’m glad you’re back safely.” The General Manager followed up to ensure all was well. Albeit, the hotel is not the 5-star I remembered when I lived there, however the rooms are clean, service is slow, food is good, poolside is nice and mostly as safety is of paramount concern for me. I would definitely stay there again.

Th

The property was ok, the price was on the highend and the property didn't reach that standard

Nice rooms!

Welcoming

Just disappointed that the pool was not available while our stay …will not choose this Hotel again!!!

They had coffee in the room & we had to go down to the lobby to ask for a spoon. The hairdryer was screwed down in a drawer & not in the bathroom so there was no mirror to dry your hair. The TV really sucked, there was only about 4 channels that worked. They had limited dining choices, and they do not have a gift shop.