Riverside City Loft Apartment

Location and comfort

No tea/coffee or soap as promised. I just bought some so not a big deal

Great location, very comfortable and clean, had everything we needed for our stay.

There wasn’t anything we didn’t like.

Perfect location - centre of York, but also quiet. Clean, everything you need supplied (plus there’s an express supermarket 1 min walk away), comfy bed.

Nothing to dislike

The location was perfect for a holiday in York. Everything was within walking distance. The host was easy to reach through email to answer some of my questions.

The internet was fast to load things but horrible for uploading images and videos to social media. They provided towels, toilet paper and dishwasher tablets but only enough for a few days out of our two week stay.

We where looking forward to our 3 night stay in York, so arrived early in the City & parked the car, had Lunch & a few drinks at an Italian up the road from the riverside loft apartments awaiting our email with all the information & codes to get into the accommodation for a 3pm check in as there was no front desk, we waited till 2.45 & still no email so rang the number for the letting agency provided (Stays York) which had been disconnected. as panic set in wondering if we had been ripped off & a 2 hour phone conversation & rant at the poor Hotel.com reps who couldn’t also get in touch with Stays York found us alternative accommodation. We’ve emailed Stays York & complained about our experience but had no response. Very unprofessional letting agency that seem not to be bothered about their paying customers. If it wasn’t for Hotels.com we would have been stranded no thanks to Stays York

Had a brilliant weekend at the riverside loft apartment…had everything that was needed, very clean and a great location. Will definitely stay again in the future.

Amazing! Apartment was clean and tidy on arrival. Although we were in the town centre there wasn’t too much noise (not enough tho keep us up or wake us up) loved it!