Best Western Plus Lawrenceburg

Love all the staff and Billy in mornings for breakfast.. heated pool was nice .. towels could be softer be all in all we will stay again

Room was clean and comfortable. Breakfast was incredible. Give Billy a raise .

A little hot in the hallways .

The breakfast options were good, and the food was hot and delicious. My wife and I want to give a shout out to Billy. He did an amazing job to serve us each morning.

The room to be a traditional room with 2 queen beds was nice and spacious. The room was extremely clean and the sheets and towels were white and bright. Tv had a lot of channels and it was a 52in. The chair with foot stool was comfortable and easy to take a nap in. Staff was extremely friendly.

Friendly staff

Breakfast was great. Gentlemen attending the breakfast bar was fabulous, great service.

Pretty nice place. Staff was not that nice when I complained about people at the pool being very loud, had a radio playing loud had two coolers and drinking alcoholic beverages, that I personally seen them put ice in cups then pour them half full of some kind of alcohol and then pour a mixer on top of that. They was about 15 kids in the pool just yelling as loud as they could. Music playing loudly. My grandson started crying because his ear is so sensitive. He’s five years. We stayed here because he is having surgery in the morning. His night and sister’s was a bad experience thanks to the 15 kids in pool and about the same adults took over all the chairs. When I complained to the person on duty, he said that they allow drinking alcoholic beverage at the pool and they can have radios in the house as they want to because they’re guest. Also, I asked him to call the manager that was not a manager on duty here own property site so we had to call her. She said her name was Wendy and was the general manager. There was nothing she could do because there was also guest here I asked for a refund because that was not what I’ve paid for. She said she could not do that but there was allowed to do what they needed, but they did not ask about bringing a radio to the pool, but apparently they are allowed to drink alcoholic beverages in front of small kids. Several of them were drunk, acting inappropriately. I took a video of all of them because a lot of them were standing out in the hall because there wasn’t enough room in the pool area. Needless to stay I will not be staying back at this best western Most best westerns I have ever stayed at was very polite accommodating never had a problem, but I cannot allow my grandkids to watch people drink, and act inappropriately, or let other kids be mean to them and jumping on them in the pool we were teaching the five year-old to swim, but they had to leave after an hour of being in the pool