Fairfield Inn & Suites Shawnee

Clean, new and modern

Location

Stayed 5 nights. Was told I would get a freshen up of my room every 2 days. Confirmed I was on schedule each morning. Cleaning staff never showed up. I had to do my own staff and go down to desk every evening for towels, soap etc. spoke with general manager. She would not take responsibility and wanted to blame me. I asked for compensation as I did not get the service I paid for. She only agreed to give me 5000 points which in my opinion is of little value. If you don’t mind not having your room freshened up everything else was fairly nice.

Pull out bed was broke and was not comfort at all

This was the kids' first stay in a hotel. They were so happy to play in the pool. They played with the phone like it was an ancient artifact. The staff was amazing and very helpful. Thank you.

Had trailer with lots of stuff and felt confident and secure that nothing was going to happen to it, due to secure facilities and parking, and location. Also nice close to food and super Walmart. Great breakfast!