Tru by Hilton Ocean City Bayside

I have stayed this property several times, but this time was a disappointment as I felt very uncomfortable. First, my room was not. I spoke to the person at the front desk who apologized. I mentioned there was no toilet paper at which another person handed me a role. What surprise me most was the male employees we’re not friendly at all. One who I believe worked there did nothing but hang out around at the check-in desk eating and a front desk person, who has been working there for at least a few years was always talking on her phone while it was on speaker, which is very uncourteous when people were waiting to check in. I suggest more training is necessary.

Nice hotel. Clean and comfortable. Nice staff. Would definitely stay again.

Excellent staff and well maintained

This property is a great place to stay!

The room was super small- lacking even a closet- just a couple of hooks on the wall. There was no microwave and the only other piece of furniture( besides bed and built in tables) was an office chair. No comfortable place to sit, no extra pillows or blankets. The room was just a dissapointment for the price and location for a Hilton Hotel. The staff always formed a little huddle at the front desk eating from morning buffet or take out. There was no toilet paper in the downstairs bathrooms- I did inform front desk. Also not asked for car info and noticed non guest ( I asked) parking in prime spaces attracting the noise and attention of very loud auto show partcipants passing by until after 2:00 in the morning. This was definitely my first and last stay at a Hilton Tru.

This is our first stay at the Tru by Hilton in Ocean City. The gentleman who checked us in was very polite; a young, tall, slim African American man who was so nice and greeted us each time we came/left the hotel. He's actually the only staff that did that. The continental breakfast was fantastic! Eggs, hashbrowns, sausage, french toast sticks, pancakes, fruit, toast, etc. Plenty of options for many diets. And very clean dining area. Best breakfast compared to other hotels we've stayed in by far. The rooms are nice. The biggest issue is the soap dispenser in the bathroom - you have to squeeze the sides and this may be difficult for those with hand injuries or arthritis, so keep that in mind. A simple small bar of soap would suffice. Rooms are clean, but don't have a microwave. The mini fridge doesn't have a freezer either. There's coffee and a convenience-style market by the check in for those needing snacks or items. The hotel is close to many restaurants as well in walking distance. Overall, we've enjoyed our stay here and appreciate the clean, open room.

LOVE tru by Hilton!! This is the second location I have stayed at. Unfortunately, I made the mistake of booking a different hotel during my vacation that was dirty and unbearable to stay in. Tru by Hilton saved my vacation by being affordable and clean - I was even able to check in 30 minutes early. Staff was friendly and gave food recommendations that were nearby the hotel. I will continue to book with Hilton as much as I can when I take trips. Always clean & professional.

Everything was excellent .

We had a great stay, very convenient to everything not a far ride to the boardwalk. I did not like the lack of storage, drawers, hangers were a plus and great hooks on the wall. The beds did not fit in the frame so we kept hitting our legs into the bed frame, etc. Loved the breakfast, staff was friendly. Pool hours amazing, we loved watching the sunset from the pool deck.

This hotel does not disappoint. We have stayed here a couple times and staff is friendly and accomdating. Hotel is very clean and breakfast is included and good food.