Tru By Hilton Indianapolis Downtown, In

Proche du centre Parking dans hôtel (30$ par jour quand même)

Air conditionné très bruyant Chambre très moyenne au regard du prix Petit déjeuner de mauvaise qualité Bruit dans le couloir et chambre à l’étage supérieur Mauvais rapport qualité / prix

Upbeat trendy environment.

Uninformed front desk.

Such a good location! Seems far enough away from the city for quiet, but close enough to walk into some shops and restaurants within a couple of minutes! Also, Jun at the front desk was phenomenal. Very personable and welcoming and seemed to really be in charge and take pride in the hotel. It wasn’t busy when we checked in but after, we saw him interacting with other guests and he was just as personable with them. He is the type of person anyone would hope to encounter after a long trip. He has such a light!

I was here for 5 nights for a conference and found the hotel to be convenient and extremely welcoming. My group of four rooms were able to request accommodation on the same floor and the front desk was able to make it happen. I've stopped by the front desk multiple times and was always met with patience and kindness whether about connecting to wifi or local weather warnings. Thanks to Jun, Stevi, and Alex!

It was close to work which is what I was traveling for. I liked the cleanliness and variety of pillows and the staff was really nice.

The bed was lumpy, it was sloping downward in the middle... could definitely tell where most people slept. Also the doors shut very hard and fast, I'm not sure why you would have hotel doors that slammed shut like that and wouldn't catch, so all morning you started hearing people's doors slamming as they left which woke me up. I'm a light sleeper so maybe others wouldn't notice.. but just seems like something a hotel would think about overall.

The staff

The breakfast

I stayed here for the Post Malone concert, and I didn't realize I messed up my reservation for the next weekend. Alex really bailed me out and got me a room for the night even though they were sold out. If it wasn't for him and his team I wouldn't have had a place to stay for the night. I have been staying in hotels for a long time and Alex provided the best customer service I have ever received.

The breakfast was phenomenal. The dining area was clean and organized. The front desk staff were so very helpful and kind.