Hart's Hotel

Good location and excellent staff

My request for decaffeinated tea and coffee in the room was met (unlike many hotels we’ve stayed at). No caffeine is for health reasons. Many hotels seem to think it is a lifestyle choice!

It’s a very tranquil setting. Staff are lovely and everything is very clean and comfortable.

I think the continental breakfast could be a lot better ( happy to pay more). Not a great amount of choice.

We had a lovely leafy outlook from our upper level room, and the area is very quiet, day and night. It is a block away from the start of the city centre, and walkable to the Castle. The service from all staff was excellent. It is handy to have a good dine-in restaurant in case one does not want to go out every night. Breakfast options are broad, although we only needed a light breakfast, the usual cooked options were available.

The pillows were a bit squishy and low for side sleepers. We had trouble finding enough floor space for two open suitcases, and needed to move one out of the way. But the room size was adequate. For couples, we would prefer a small round table in place of the desk, but I can appreciate business guests might like the current desk for computing.

Charged for parking, but had to park offsite from 7pm to 8am as carpark full. Seemed a high charge for a couple of hours parking.

Comfortable bed and pillows

Very warm room Charged for parking & breakfast not included Room was small

Great location. Friendly staff. Clean and comfortable.

The bathroom was a bit small and the location of the loo was a bit of a squeeze.