Hotel Mozonte San Juan del Sur

I checked in & it looks like the hostel dormitory was being repainted so I got upgraded into room 56 at no charge! So I have a private room with a king size bed, a private bathroom & a tv that I plugged an HDMI cord into & streamed from my laptop on. Great setup, right on the beach, nice pool, water seemed clean, lots of places to sit & lounge around. Unfortunately the workers who were doing some repairs the day I arrived left a lot of metal clippings around the gate to the beach, so I won’t be walking in or out barefoot. The pool is good enough to do some short laps in & I was happy to do some swimming without getting pushed around by the waves. The ocean is nice & cool compared to where I was up north recently, so refreshing to get out of the heat & into the surf!

When I arrivevto the property understood why reservation could not be cancelled and no refund. The property was not clean. Dirty matress and disgusting pillow. The person that was incharge in the place only received order from Managua. She doesn't have authority, she can't decide or solve situation. Expedia should review their clients service and assume responsibility

The photos you show on your advertising is nothing compared when you get to the hotel, for starters they give us a room with a broken window, all the heat from outside was coming inside, and because of the same broken window all the mosquitos a d geckos were coming inside too. We left that property and went to look for something better for my family because i wasn't going to put them thru the rest of my stay (we are on vacation and I want the best for my family) The safty issue was they had electronic locks with a code, but every code was written in the paper identifying the rooms. Might is well just leave the door open, the glass shower door it was held with clear tape.

Muy bueno

Good

Para empezar debería llamarse hostal y no hotel como aparecen en expedía, pague por 2 habitaciones y solo me brindaron 1, éramos 3 personas y solo nos brindaron 2 toallas, no había ni jabón en el baño, cuando solicitó una solución me llamo un señor muy irrespetuoso y sin ningún tipo de servicio al cliente, un trató espantoso, jamás volvería, y expedia no me soluciono absolutamente nada, me dicen que el dueño no reportó inconvenientes, la verdad sin palabras. Si no quieren empezar mal sus vacaciones, no reserven en este lugar.

We were very disappointed with our stay here. The pool was dirty so we didn’t swim. The room was very uncomfortable. Bad beds. The king bed was two twins pushed together. Couldn’t get out of the bathroom without help because a bunk bed overhung and blocked the door. Cracks in the sliding door big enough for mosquitos to fly in so we stuffed this with towels. They failed to tell us we had breakfast included until after our second night when we were leaving. Loud music and not well sound proofed. For how much we paid i I was expecting much nicer.

Very good surprise, the room was perfect Beach front and quiet by evening close to downtown The receptionist was very nice and smiling Only good vibes

Este lugar es horrible, no deberían de Tener un hotel como este entre las opciones de Orbitz

Good staff Juan was accommodating to taxi and restaurants