Casa Maria Menaggio

The location was great & central and we had fantastic views of Lake Como.

It was on the top floor and we had many stairs to carry our suitcases up.

Beautiful apartment with amazing views that is close to ferry & main part of town. 2 laundry shops on street below to right & around the corner. Communication good. Awesome welcome kit with red wine. Drawbacks: 4th floor no elevator & entry door literally opens onto busy street; scared to get hit by car/buses! Italians are crazy & aggressive drivers.

The inside of the property was absolutely immaculate. High end appliances, shower, bathroom, kitchen etc. Very clean & tidy and had all of the amenities when we arrived. The apartment is very spacious and can't really be faulted (inside). You also get a lovely view of the lake from the living room and main bedroom.

The main entrance hall to the property building was untidy and run down. It's a block that people actually live in, so this isn't a reflection on the apartment itself, but the hallways to apartment and entrance hall to the building could do with a coat of paint.

Proximity to town and the view

The front door situation, all the steps. We had to buy toilet paper. The towels were very thin.

Modern apartment - very comfortable

The foyer and stairs area are dirty and old. Looks like rennovations underway - terrible first impression to what is a great apartment

We had a fantastic stay- great spacious setup and wonderful location. They were great on communication prior to trip letting us know some construction work would be happening around the building, so we really appreciated the prior heads up and they even offered to switch us elsewhere, but so glad we opted to stay here regardless. We would highly recommend this space!

The place itself was great, the apartment has all appliances you need. It was clean. Great location.

When we arrived at the place it turned out that the view we paid for was blocked by a scaffolding. We made the reservation 3 weeks before our arrival and were not informed about it. Not only did the scaffolding block the view, workers walking and working compromised our privacy! When I personally visited the office and talked to the employee I was told to receive a refund of 21%, which was confirmed by email. It has been 18 days and I still haven't received the refund despite contacting both the office and the accounts team several times. I am now in the process of arranging legal aid to get my money back as it was a case of fraudulent inducement which is an illegal action. Unfortunately, the office still has not taken proper action to resolve this issue. There was a lot of noise from the street

Spacious third floor appartment in the center of Menaggio, close to everything with excellent view of the lake. Kitchen was very well equipped.

When we arrived the appartment was quite cold (in Jan.), it took the air condition until next morning to heat the rooms up. Starting the heating before arrival would have made it more cosy.