Americas Best Value Inn & Suites Katy

Super dirty no recommend to stay. I was so disappointed

Good

The positives about this hotel was the price, location, the premises were clean, the receptionist was nice & the bed itself (not the bedding) was comfortable.

I stayed one night here to visit family in Katy. I checked into a king bedroom at about 4 pm-ish (1st floor) & upon entering the room, it was super bright. There wasn't a blackout curtain or blind, only a sheer layer on the window that went up/down. You could clearly see the blind was missing (see photo). I went to the front desk to see if a blind could be put in (or something done about it) & the receptionist said there were no more rooms to change me to (I didn't ask for this but would've happily accepted if there wasn't a remedy), & after calling someone on the phone, she offered to put a blanket on the window. I was nice about it & accepted, even though that was unacceptable (& a bit ghetto), but I didn't want to make a fuss. I went back to the room to wait for her & upon returning to the room my husband found the roll of the black out blind that should've been installed on the window inside of the closet. We always inspect our room/mattress anywhere we go for bed bugs, & when my husband lifted the mattress (metal bedframe, no box spring) there was a lot of trash under the bed (see photo). When the receptionist came to the room with the blanket, I showed her the trash & stated my family & I would wait in the lobby until the blind was fixed & the room was clean. She said to give her a moment because she was going to put me into another room. I agreed because I just wanted to get settled in & get on with my day, yet I was frustrated because not only was this situation undesirable, I was basically lied to when I was told there was no other room available. I was put in another king bed room on the 3rd floor; the window blind in the new room didn't go down properly so it was never dark in the room (see photo), I killed 3 German roaches in the room & I found another floating in the toilet the next morning.

Dcg

Location close to grocery market

Nothing

Really great hotel- big rooms and big bathrooms that look nice and modern, blackout curtains, everything was clean, lots of amenities, free breakfast, laundry facilities and it felt very safe.

nothing special