Homewood Suites By Hilton Myrtle Beach Coastal Grand Mall

Breakfast, room and staff were great.

Pool needed to be cleaned. They cleaned it on Monday but for the weekend it was full of algae.

The hotel itself was beautiful, clean, great location, in the same parking lot as the mall, 2 mins from Walmart and almost anywhere to eat, the crazy mason was walking distance. Free breakfast was great my children really enjoyed having cereal and waffles every morning. The rooms were big and beautiful and accommodating for my family of five. Loved that there was a couch bed so everyone could sleep comfortably.

Even with texting being available for the front desk I had to ask 2 and 3 times for clean towels or anything I needed from house keeping. I would text in the morning when I woke up they would tell me it’s on its way and 8-10 hours would go by and it would never come. I would have to text again later at night and the one guy even came up and said “oh so it’s you that’s rushing me” even though it’s been 8 hours since my first request for the towels. That was very uncomfortable and unpleasant. We asked for wash clothes and were given super huge hand towels instead that we had to wash in the shower with it was not ideal. The pool looked green I didn’t get to enjoy that either. It actually looks filthy in person the bottom looked like sludge or something was in there and from the photos online that was one of the things I was excited about most. That was a bummer.

Friendly Staff, safe location and spacious rooms

Apple juice tasted like mildew/moldy mixed into it.

Nice hotel, very comfy bed,helpful staff