Graduate by Hilton Tucson

The staff was great.

The air-conditioning went out during our stay.

Nice room

The rooms are nice and the bathroom, shower and furniture all felt pretty new. The rooftop and pool area is very nice too with views of the campus and surrounding areas. What was a little disappointing was the breakfast set up. A few minor things to note. There was no coffee set out for the guests like at most hotels. Also the cafe area had only an extremely limited menu. Last, the staff at the cafe worked very slowly with near-total lack of anything resembling enthusiasm. Hilton management what are doing them? You must need to treat them better, change up the roles or do something different.

There's a lot to like about the Graduate--and some that could be improved. The pros: Cordial staff. Right next to the university. The room was large with a desk and chairs. Quiet. Comfortable bed. (The decoration is a little quirky (SW thrift shop)). Plenty of places to eat in the surrounding area. The cons: I arrived on the getaway day of a major local event and suspect the cleaning staff may have been a bit overwhelmed. The sinks and window weren't clean. The room comes with a small water boiler and some packets of instant coffee, which seems less than one ought to expect for the price of the room. Included toiletries are also minimal. Remember to bring your own. There are two dining options in-house, neither recommended. There's an informal coffee shop at which you can get breakfasts like eggs and bacon, but the food, while decent, is expensive for what you get: small portions in a paper container that comes with plastic utensils. The rooftop restaurant has a great view, but the food is very expensive for what you get.

Location is good, right by the campus.