HYDE Beach House Apartments

The outdoor pool is beautiful with lots of great lounge areas. The location is great and our views were fantastic.

The property has a serious elevator problem. Within our week there were numerous issues which caused extremely long waits. The valet situation can also become really problematic at certain times with extremely long waits. There was also difficulty getting in touch with the rental agency versus the property’s concierge. When we had an issue with one of our toilets it took hours to get resolved.

Beautiful views from the pool area. Well kept grounds, and updated beautiful units. The only downside we experienced is a lack of elevators for the size of the tower. The waits for elevators often exceeded 20 minutes especially trying to go down in the late morning (around checkout time).

Great

Loved my stay and cannot wait to visit again

location and some staff

Too many things needed fixing in the apartment. Not being managed properly

We took a girls trip for 4 days and stayed here. It was so clean and spacious! Front desk staff were super helpful and nice. Pool was amazing! Would definitely recommend!

Apartment had everything that we needed. Comfortable stay! Easy check in. Front door lock was broken so felt a bit uneasy. Other than that I would stay there again.

Pool

Hello, My name is Ohad Yarmovski, I checked in at 28/9, i arrived the place, I got a room with not the setup that i booked, I was needed to change the room. Then We move with to the other unit, the washer machine didn’t work until Tuesday, 5 days after I checked in, at Tuesdays the ac didn’t work, I was needed to sleep at temperature of 78-80f. My kids was sweating and suffering, and me and my wife as well. Now let say something about the “property management”, 1 of the worst customer i service I ever had in life, worst communication. During my stay, the guy trying to negotiate what I should get for making the reason I booked the unit. At the days, with no ac, he offer me 2 things, 1 to switch unit to across a street to pay cleaning fee of 285$ plus 45$ of resort fee 2nd, is to check out 2 days before I’m living, Ang to get small amount of refund that basically not even covering the new place. Every year I’m going to this hotel that I booked straight with the hotel, and from any reason this time I booked through booking.com, And you guys, also 1 of the worst, basically not taking any responsibility, we called you servals time , always the call get disconnected and know one never called back. I’m also running Airbnb apartment, and never giving so unrespectable service!! I really feel like I got ripped by company that really don’t care except the money! I’m expecting from booking.com, the place that I close the unit from , to refund my money back. I have all evidence( photos, text history, email history, that you can see what kind of people I was dealing with, unless you don’t care about your reputation. If you guys want to speak further I would like to. 9177572064

The staff should be more kind

The view of the private owned apartment and the Hyde had very pleasant employees working all had great customer service.

Great place for a long stay, however since I rented privately I did not get the housekeeping perks. The place could be much cleaner sheets was dirty. Also not all electricity sockets worked need a bit of maintenance done on the place.