SPRINGS VILLAGE HAKONE Glamping Resort

Well equipped with furniture and deco and large space. Barbecue outside is nice.

Kitchen faucet not working. Cutlery not cleaned (maybe for the same reason).

The place is clean and located in Hakone near many attractions. We drove to the Gotemba outlet for only 20 minutes. The wooden deck for BBQ is nice.

When you arrive, you need to check in on an iPad, which is located in a small hut that's not very obvious. There are also two locations of the facility with the same name, so be careful about that (check on your booking in advance to confirm which one you need to go to).

The scenery was beautiful and ambiance is great

The place is very cozy and we felt we are at our house

I booked 3 days to stay in this property. We decided on the first day that it is not for us and refunded the last day. Cons: To start, the walk to the property is the furthest walk on the entire street practically only up hill walking. It is quite annoying to get anywhere if you want to leave the property. The laundry machine is broken and leaks everywhere, leading to badly washed clothes and a wet floor. The beds were wet before we entered the villa. We tried to sleep, but too moist to sleep or else we would have gotten sick. The amount of bugs was actually scary, not to mention the size of them too. One of the spiders in our room was the size of a tennis ball. Though, bugs are just bugs. I’d say for a person who lives rural regularly, it wouldn’t be too much of a problem. Bring bug spray though. The villa is far from everything and taxis are very difficult to call. Bus stations are your best bet, but they’re about 15-20 minutes walk The smell in the bath tub room is horrid. We called and asked why, but we were told it is the smell of the natural spring filtering water through. I find it hard to believe that this was the case. The price was just not worth anything there besides the view. Most of the things were low quality and not washed fully. Pros: The view is amazing. Right on the side of a mountain looking into the forest and mountains. The customer service was actually good. They answered our calls and our Expedia messages quickly.

Views of the place were excellent. Convenient location. Projector was great for a movie night.

Placed lacked basic things I usually get from a cottage for this price like cooking oil, salt and pepper, basic condiments,coffee and tea. There was rotting oysters/food left in the microwave from the last guests and it smelled bad, so we didn't use it.

good location and view in nature, mountain cottage and indoor they had cool set-up. bedrooms and beds/futons very clean. overall has a lot of potential despite some parts being old.

They’re offering BBQ which by default means people will be cutting things and need serving plates. they didn’t have serving plates and kitchen set-up was a bit limited. they should stock more serving plates and salad bowls, and maybe extra glasses/cups for wine / water and it would be just right!

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