Palau De Rosa

Location, access to restaurants, bars and historical areas.

We had 4 nights booked. At our late arrival we were greeted by the female owner who was very nice. But on arrival we noted a strong drain smell which we assumed was only around the hallways and perhaps temporary. Unfortunately as the late night passed the sour dirty drain smell strongly permeated the whole room / bathroom. Though surfaces were clean the bedding felt damp on both sleeping areas. We had an awful nights sleep in a damp bed with the smell of drains as strong as ever throughout the night. it made us feel very sick. Due to Algero being busy due to the festa and no sign of the room smell and damp feeling within Palau de Rosa improving, we rapidly moved to different accommodation. We informed the owners we had left and why. Though they asked us a few questions they did not offer any alternative e.g. 1 or 2 nights refund and stopped replying once we mentioned the dirty drain smells and damp conditions within the room. They said sorry, that was all we got. We cannot recommend Palau De Rosa and we feel very let down. We feel the owners could have discussed the issues with us and offered at least a nights refund. They rapidly stopped communicating once we voiced why we had to leave. We had been looking forward to staying here as the pictures give a good impression. But it should be noted the rooms are dark, and ours (despite being at the front) was dark, damp with the worst smell we have experienced at any accommodation. Though others have given better reviews these were some time ago. We are fair-minded travellers who do not give bad reviews lightly. We have travelled across the world before covid and since. Our 2nd accommodation was lovely and fresh, and we visited friends at two other guest houses in Algero, one near Palau de Rosa, both were fresh and the guests were happy so it wasn't a case of our room being the issue as the smell went into the hall too. Palau de Rosa is not represented as it actually is.

Lovely host who was happy to accommodate my early arrival. Good size shower which is often rare in Italy!

The apartman is in excelent location, in the heart of the old town. You can reach everytihnk on foot. The room is nice, and it was clean. Only downside that there are a lot of bars nearby, and it can be quite loude during the evening.

The wifi connection was really bad. There was a signal strengthener in the room, but it wasn't connected to a network.

Big room, very clean and nicely decorated, spacious wardrobe. Also big bathroom with a window and plenty of space to put your things. Drying line in the room. Our room was very quiet with the window to the back of the building. Excellent location right in the centre of the old town. Not a massive problem to find parking space for free 10-15 min away

Second floor and narrow stairs, only a problem with heavy luggage.

excellent location, there is beach umbrella in apartment

one of mattresses on bed is very uncomfortable

Struttura in pieno centro storico ma camera silenziosa nonostante la posizione in centro.

very responsive and kind host & great location right in the centre of the old town. can't beat it !

this was shared before we came, so we were aware of it, but it is important to note that there is only paid parking options, which may add to your travel budget & you should plan additional time to find a parking

Lovely rooms and a helpful host....