Villa Octavia

We could not get into the property, which was thoroughly locked with no answer to repeated rings on bell and phone. Eventually local friends managed to find another phone number and speak to a lady in charge. She apologised, they had no reservation for us, and do not do much business with Expedia! She could not account for our confirmed reservation but asked me to cancel so that she could initiate investigation and refund. I did not cancel as this would surely expose me to liability for late cancellation? Could not get hold of expedia. Found an alternative hotel, very luckily

Me encantó, buscaba un hotel donde aceptaran mascotas, tuviera estacionamiento y estuviera cerca del centro de Mérida, muy agradable sorpresa sus instalaciones muy bonitas y el trato de la persona encargada del hotel fue genial

Amazing service and attention to detail. Spatious, quiet and very private.