Courtyard by Marriott Houston I-10 West/Memorial

I chose this hotel because it was new, however I was disappointed that it shares the same problem with all other hotels on I-10, terrible noise from the highway. I particularly requested a room away from the highway and was given 304 (low numbers are closer to I10). For some reason my request was ignored. The only bright spot was Regina at the bistro, she was super kind and funny!

The room was clean with no odors. The bathroom was immaculate. The staff was friendly and prompt when a request was made. The air conditioner worked. I travel a lot and I point out these things out because these are typical issues I run into. This place was great.

First of all the accommodations are superb and beyond my expectations! This is one of the most comfortable beds I’ve slept in in any hotel, plus the room is modern and well decorated. Everything you could need is here, the Market Store had an extensive selection. Last but not least the desk associate Derek has been beyond delightful, he is kind compassionate and attentive to the guest. Give him a raise like yesterday!!!

We stayed at this hotel for 3 nights over Thanksgiving holiday. Unfortunately, it was not a good choice. The hotel looked brand new and well designed in a generic way. We knew that location was by the freeway in a sea of parking lots and big box stores, so we asked for a room on the far side from the freeway. We could still hear the noise, but it was okay. The main issue for us was the quality of the mattresses. They were not very supportive and probably in need of replacement. I didn’t sleep well and woke up with a sore neck. The breakfast was better than I expected. It was not free though. The staff at the cafe were friendly and helpful, but it did not look like they had enough training. All in all, this hotel might be okay for an overnight stopover, but I will look for something better next time, both in terms of the neighborhood and quality.

Good check in experience - did have to track down the front desk person, so not ideal. Once the desk person arrived we had a very good experience.

Close to the facility where I was having a procedure. Very convenient.

Nice, modern refurbished property. We were quite bummed there was no free breakfast.

Easy on and off the highway, close to city center but not city center pricing. Clean and nice staff. It is off of the highway so there is some traffic noise, but nothing that kept me awake or was too bothersome. Parking was convenient and parking lot was well lit in the evening hours for safety. Will stay again when in town.

Everyone was helpful & made it a great decision choosing this hotel for a getaway weekend

The place was clean and nice but way over priced.

Scam Alert!! They tried to charge for parking after I had checked out. I used Uber and did not have a car to park.