Capital O Colón, Ciudad Guzmán Jalisco

Realmente NO recomendable, sucio, viejo, frente a cantina, ruidoso y la administración no hace nada para mejorar

Liked very much that staff got back to me right away letting me know that front desk person would be there after midnight (24/7) for my late check in. I was cold during night and bedding was thin with no extra blanket in the closet and when I got up to warm up with hot shower there was no hot water, barely Luke warm.

Nada

muy agradable el personal

Not a very good hotel

The property was run down, the windows don't fully lock a bathroom lihgt didn't work (106) hot water took long to come out, staff was helpful and doing their best to work with what they have, overall not a good experience

This hotel has a disco bar cross street and we can’t sleep music to loud, I don’t recommend this place

From the beginning , I arrived with other family that also had reservations. My reservation was not found even though I had my confirmation number. I had two rooms reserved for two nights. They didn’t have the rooms available that I had booked and wanted me to have to book an additional room to accommodate my party. They finally ended up giving me two different rooms with different bed set up that we made work and they matched the price after I complained. The rooms had no A/C but they offered a limited amount of fans at the desk, the bath towels were old and hard and falling apart, one of the toilets leaked and caused the bathroom to flood, only two outlets so with the fan, plan on charging one phone at a time. The next day the front desk informed me that they made a mistake and gave me a room that was already booked and if I would mind moving to another room! After they didn’t even have my rooms available they expected me to help them out. They are very disorganized and very run down. The pool especially it was brown at the bottom with green water. Not like the photo!

The hotel is extremely loud since its in front of a bar, luckily they offered rooms in the back where we couldn't hear the bar's noice. Unfortunately, they allow people to party on the premises, one of the rooms had very loud noice until 1 am, we where waking up at 4am. Did not sleep well.

Everything