Conwy Valley Hotel

Ok

Atmosphere is very good

Toilet is poor.

Comfortable and clean room for a group of 3.

The arrival was a bit underwhelming but the whole experience was positive.

Clean towels

We will probably get a sarcastic remark from the owner like most reviews. On arrival we went straight to the room as the key was in the door, on entry the room smelt like mould, the beds and toilet paper were wet due to damp, the carpets were dirty and just very poor housekeeping. We asked for a refund and was point blankly refused, and told us they have not had any complaints in 3 years! Obviously a complete lie! They moved us to another room. This room was not as damp however the cleanliness was shocking, from bugs in the bath, dirty carpets, suspicious stains on the walls and curtains and the bathroom was very grubby. You can tell they don't have very high standards for cleanliness. Shocking place. We have now booked a beautiful cottage for only £10 more and the difference is unbelievable.

Staff were friendly, sky TV and WiFi also tea/ coffee facilitys. towels and shower gels all included in the price. Found the beds comfy and had a good night sleep also free parking really good value for money and would stay again .

N/a

The little chalet room!

Nothing