Cabins at Grand Mountain

We were in the Christmas cabin and we loved the location and the way the property looked. There were several small issues that impacted the stay. Several light bulbs were out (main bedroom, and two of the three on the deck), the fridge would leak from the freezer into the fridge if we tried to make ice, and in the second bathroom, the right side shower handle just fell off when turned. We were told to contact maintenance, and if we were staying longer than the 2 nights we would have. Nothing ground breaking, just took some of the shine off.

It was absolutely wonderful in every aspect

This property was AMAZING for 4 ladies traveling together!

Cabins seem nice enough, but ours did not have running hot water at the bath vanity, the flow was down to hardly a trickle. The shower worked ok. There is a 150'-200' long downhill sidewalk to the cabin with lights along it, but the lights were not working. The outside light at the cabin was not working either.

The cabin was just ok. The bed was terrible. The linens were soured. We left a day early. Couldn’t sleep there another night. Couldn’t recommend this property. It was decorated nicely.

It was nice clean it had 3 bedroom areas was perfect for family enjoy the place and look great .

Housekeeping was inadequate. Carpet was dirty with spills. The pillows were miniature and too few. It was corporate bait and switch. We were shown a good location with nice room pictures but ended up way off the beaten path with bugs and helicopters circling til dark.

Extremely poor customer service

It was very nice overall.

Very good stay, but… The cabin had an unpleasant odor and the mattress was too soft for me. Check in and out was very efficient and professional.