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7.6 / 10 Guest Rating

Bakuriani Inn

12, Koba Tsakadze St., Borjomi, Samtskhe-Javakheti, 1204, Borjomi, GE

Bakuriani Inn - main view

About the Property

Escape to Bakuriani Inn, where mountain serenity meets modern luxury!

Indulgent Spa Retreats Immerse yourself in relaxation at our full-service spa, offering rejuvenating massages, soothing body treatments, and revitalizing facials perfect for unwinding after a day on the slopes.

Culinary Delights & Refreshing Drinks Savor exquisite meals at our restaurant, enjoy quick bites at the café, or unwind with your favorite drink at our bar/lounge or poolside bar. Don’t miss our delicious buffet breakfast available daily!

Comfort & Convenience Experience home-like comfort in one of our 154 air-conditioned rooms featuring premium bedding, plasma TVs, and rainfall showers. With complimentary Wi-Fi and a range of amenities including a business center and complimentary ski shuttle, your stay is tailored for ultimate convenience.

Book your unforgettable mountain getaway at Bakuriani Inn today!

Facilities & Amenities

Full-service spa
Fitness facilities
Express check-out
Fireplace in lobby
Arcade/game room
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Garden

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. Pool access available from 10:00 AM to 10:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Twin Front View With Balcony - Photo 1
Standard Twin Front View With Balcony - Photo 2
Standard Twin Front View With Balcony - Photo 3
Standard Twin Front View With Balcony - Photo 4
Standard Twin Front View With Balcony - Photo 5
Standard Twin Front View With Balcony - Photo 6
Standard Twin Front View With Balcony - Photo 7
1/7

Standard Twin Front View With Balcony

2 Large Twin Beds237-sq-foot room with garden views Internet - Free WiFi Entertainment - 102-cm plasma TV with digital channelsFood & Drink - Coffee/tea maker, electric kettle, and free bottled waterSleep - Memory foam bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Bathrobes, slippers, and a shower with a rainfall showerheadPractical - Safe, laptop workspace, and phone; rollaway beds (surcharge) available on requestComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Low-height counters and sinkNeed to Know - No cribs (infant beds) availableNon-SmokingRoom is accessed via exterior corridors and room/bed type depends on availability at check-in

22 m2
Sleeps 2
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Standard Twin Front View With Balcony

Non-refundable
Breakfast Included
20% OFF$141.11

$112.89

Includes taxes & fees
Standard Double Room Back View - Photo 1
Standard Double Room Back View - Photo 2
Standard Double Room Back View - Photo 3
Standard Double Room Back View - Photo 4
Standard Double Room Back View - Photo 5
Standard Double Room Back View - Photo 6
Standard Double Room Back View - Photo 7
1/7

Standard Double Room Back View

1 Double BedOverlooking the mountainsInternet - Free WiFi Entertainment - 102-cm plasma TV with digital channelsFood & Drink - Coffee/tea maker, electric kettle, and free bottled waterSleep - Memory foam bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Bathrobes, slippers, and a shower with a rainfall showerheadPractical - Safe, laptop workspace, and phone; rollaway beds (surcharge) available on requestComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Low-height counters and sinkNeed to Know - No cribs (infant beds) availableNon-SmokingRoom is accessed via exterior corridors

Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Standard Double Room Back View

Non-refundable
Breakfast Included
20% OFF$123.21

$98.57

Includes taxes & fees
Two-Bedroom Suite - Photo 1
Two-Bedroom Suite - Photo 2
Two-Bedroom Suite - Photo 3
Two-Bedroom Suite - Photo 4
Two-Bedroom Suite - Photo 5
Two-Bedroom Suite - Photo 6
Two-Bedroom Suite - Photo 7
Two-Bedroom Suite - Photo 8
Two-Bedroom Suite - Photo 9
Two-Bedroom Suite - Photo 10
Two-Bedroom Suite - Photo 11
Two-Bedroom Suite - Photo 12
1/12

Two-Bedroom Suite

1 King Bed, 2 Twin Beds and 1 Double Sofa Bed1076 sq feet Layout - 2 bedrooms, living room, and sitting areaInternet - Free WiFi Entertainment - 102-cm plasma TV with digital channelsFood & Drink - Coffee/tea maker, electric kettle, and free bottled waterSleep - Memory foam bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - 2 bathrooms, bathrobes, and a shower with a rainfall showerheadPractical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Low-height counters and sinkNon-SmokingRoom is accessed via exterior corridors and room/bed type depends on availability at check-in

100 m2
Sleeps 7
1 King bed (151-180 cm wide)
2 Twin bed (90-99 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Two-Bedroom Suite

Non-refundable
Breakfast Included
20% OFF$389.64

$311.71

Includes taxes & fees
Family Back View With Kitchen - Photo 1
Family Back View With Kitchen - Photo 2
Family Back View With Kitchen - Photo 3
Family Back View With Kitchen - Photo 4
1/4

Family Back View With Kitchen

2 Twin Beds and 1 Double BedOverlooking the mountainsInternet - Free WiFi Entertainment - 102-cm plasma TV with digital channelsFood & Drink - Coffee/tea maker, electric kettle, and free bottled waterSleep - Memory foam bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Bathrobes, slippers, and a shower with a rainfall showerheadPractical - Safe, laptop workspace, and phone; rollaway beds (surcharge) available on requestComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Low-height counters and sinkNeed to Know - No cribs (infant beds) availableNon-SmokingRoom is accessed via exterior corridors

Sleeps 4
2 Twin bed (90-99 cm wide)
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Family Back View With Kitchen

Non-refundable
Breakfast Included
20% OFF$208.28

$166.62

Includes taxes & fees
Standard Triple Room - Photo 1
Standard Triple Room - Photo 2
Standard Triple Room - Photo 3
Standard Triple Room - Photo 4
Standard Triple Room - Photo 5
1/5

Standard Triple Room

3 Twin BedsOverlooking the mountainsInternet - Free WiFi Entertainment - 102-cm plasma TV with digital channelsFood & Drink - Coffee/tea maker, electric kettle, and free bottled waterSleep - Memory foam bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Bathrobes, slippers, and a shower with a rainfall showerheadPractical - Safe, laptop workspace, and phoneComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Low-height counters and sinkNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingRoom is accessed via exterior corridors

Sleeps 3
3 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Standard Triple Connecting Room Without Balcony

Non-refundable
Breakfast Included
20% OFF$165.15

$132.12

Includes taxes & fees
Standard Double Front View With Balcony - Photo 1
Standard Double Front View With Balcony - Photo 2
Standard Double Front View With Balcony - Photo 3
Standard Double Front View With Balcony - Photo 4
Standard Double Front View With Balcony - Photo 5
Standard Double Front View With Balcony - Photo 6
Standard Double Front View With Balcony - Photo 7
1/7

Standard Double Front View With Balcony

1 Double BedOverlooking the gardenInternet - Free WiFi Entertainment - 102-cm plasma TV with digital channelsFood & Drink - Coffee/tea maker, electric kettle, and free bottled waterSleep - Memory foam bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Bathrobes, slippers, and a shower with a rainfall showerheadPractical - Safe, laptop workspace, and phone; rollaway beds (surcharge) available on requestComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Low-height counters and sinkNeed to Know - No cribs (infant beds) availableNon-SmokingRoom is accessed via exterior corridors

Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Standard Double Front View With Balcony

Non-refundable
Breakfast Included
20% OFF$141.11

$112.89

Includes taxes & fees
Standard Twin Room Back View - Photo 1
Standard Twin Room Back View - Photo 2
Standard Twin Room Back View - Photo 3
Standard Twin Room Back View - Photo 4
Standard Twin Room Back View - Photo 5
Standard Twin Room Back View - Photo 6
Standard Twin Room Back View - Photo 7
1/7

Standard Twin Room Back View

2 Large Twin Beds237-sq-foot room with mountain views Internet - Free WiFi Entertainment - 102-cm plasma TV with digital channelsFood & Drink - Coffee/tea maker, electric kettle, and free bottled waterSleep - Memory foam bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Bathrobes, slippers, and a shower with a rainfall showerheadPractical - Safe, laptop workspace, and phone; rollaway beds (surcharge) available on requestComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Low-height counters and sinkNeed to Know - No cribs (infant beds) availableNon-SmokingRoom is accessed via exterior corridors and room/bed type depends on availability at check-in

22 m2
Sleeps 2
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Standard Twin Back View

Non-refundable
Breakfast Included
20% OFF$132.11

$105.69

Includes taxes & fees
Classic Double Room - Photo 1
Classic Double Room - Photo 2
Classic Double Room - Photo 3
Classic Double Room - Photo 4
Classic Double Room - Photo 5
1/5

Classic Double Room

1 Double Bed237-sq-foot room with mountain views Internet - Free WiFi Entertainment - 102-cm plasma TV with digital channelsFood & Drink - Coffee/tea maker, electric kettle, and free bottled waterSleep - Memory foam bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Bathrobes, slippers, and a shower with a rainfall showerheadPractical - Safe, laptop workspace, and phone; rollaway beds (surcharge) available on requestComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Low-height counters and sinkNeed to Know - No cribs (infant beds) availableNon-Smoking, pet friendlyRoom is accessed via exterior corridors and room/bed type depends on availability at check-in

22 m2
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Double Room

Non-refundable
Breakfast Included
20% OFF$111.96

$89.57

Includes taxes & fees
Classic Twin Room - Photo 1
Classic Twin Room - Photo 2
Classic Twin Room - Photo 3
Classic Twin Room - Photo 4
Classic Twin Room - Photo 5
1/5

Classic Twin Room

2 Large Twin Beds237-sq-foot room with mountain views Internet - Free WiFi Entertainment - 102-cm plasma TV with digital channelsFood & Drink - Coffee/tea maker, electric kettle, and free bottled waterSleep - Memory foam bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Bathrobes, slippers, and a shower with a rainfall showerheadPractical - Safe, laptop workspace, and phone; rollaway beds (surcharge) available on requestComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Low-height counters and sinkNeed to Know - No cribs (infant beds) availableNon-Smoking, pet friendlyRoom is accessed via exterior corridors and room/bed type depends on availability at check-in

22 m2
Sleeps 2
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Double or Twin Room

Non-refundable
Breakfast Included
20% OFF$111.96

$89.57

Includes taxes & fees
Standard Triple Back View With Balcony - Photo 1
Standard Triple Back View With Balcony - Photo 2
Standard Triple Back View With Balcony - Photo 3
Standard Triple Back View With Balcony - Photo 4
1/4

Standard Triple Back View With Balcony

3 Twin BedsIndividually decorated roomInternet - Free WiFi Entertainment - 102-cm plasma TV with digital channelsFood & Drink - Coffee/tea maker, electric kettle, and free bottled waterSleep - Memory foam bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Bathrobes, slippers, and a shower with a rainfall showerheadPractical - Safe, laptop workspace, and phoneComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Low-height counters and sinkNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingRoom is accessed via exterior corridors

Sleeps 3
3 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Standard Triple Back View With Balcony

Non-refundable
Breakfast Included
20% OFF$165.15

$132.12

Includes taxes & fees
Classic Triple Room - Photo 1
Classic Triple Room - Photo 2
Classic Triple Room - Photo 3
Classic Triple Room - Photo 4
1/4

Classic Triple Room

3 Twin BedsIndividually decorated roomInternet - Free WiFi Entertainment - 102-cm plasma TV with digital channelsFood & Drink - Coffee/tea maker, electric kettle, and free bottled waterSleep - Memory foam bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Bathrobes, slippers, and a shower with a rainfall showerheadPractical - Safe, laptop workspace, and phoneComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Low-height counters and sinkNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingRoom is accessed via exterior corridors

Sleeps 3
3 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Standard Triple Room Without Balcony

Non-refundable
Breakfast Included
20% OFF$170

$136

Includes taxes & fees
Standard Double or Twin Room Without Balcony - Photo 1
Standard Double or Twin Room Without Balcony - Photo 2
Standard Double or Twin Room Without Balcony - Photo 3
Standard Double or Twin Room Without Balcony - Photo 4
1/4

Standard Double or Twin Room Without Balcony

2 Twin Beds OR 1 King BedIndividually decorated roomInternet - Free WiFi Entertainment - 102-cm plasma TV with digital channelsFood & Drink - Coffee/tea maker, electric kettle, and free bottled waterSleep - Memory foam bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Bathrobes, slippers, and a shower with a rainfall showerheadPractical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Low-height counters and sinkNon-SmokingRoom is accessed via exterior corridors

Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Standard Twin or Double Without Balcony

Non-refundable
Breakfast Included
20% OFF$123.11

$98.49

Includes taxes & fees
Family Back View With Balcony - Photo 1
Family Back View With Balcony - Photo 2
Family Back View With Balcony - Photo 3
Family Back View With Balcony - Photo 4
Family Back View With Balcony - Photo 5
1/5

Family Back View With Balcony

2 Twin Beds and 1 King BedIndividually decorated roomInternet - Free WiFi Entertainment - 102-cm plasma TV with digital channelsFood & Drink - Coffee/tea maker, electric kettle, and free bottled waterSleep - Memory foam bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Bathrobes, slippers, and a shower with a rainfall showerheadPractical - Safe, laptop workspace, and phone; rollaway beds (surcharge) available on requestComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Low-height counters and sinkNeed to Know - No cribs (infant beds) availableNon-SmokingRoom is accessed via exterior corridors

Sleeps 5
2 Twin bed (90-99 cm wide)
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Family Back View With Balcony

Non-refundable
Breakfast Included
20% OFF$215.61

$172.49

Includes taxes & fees
Superior Twin Room Without Balcony - Photo 1
Superior Twin Room Without Balcony - Photo 2
Superior Twin Room Without Balcony - Photo 3
Superior Twin Room Without Balcony - Photo 4
Superior Twin Room Without Balcony - Photo 5
Superior Twin Room Without Balcony - Photo 6
1/6

Superior Twin Room Without Balcony

2 Twin BedsIndividually decorated roomInternet - Free WiFi Entertainment - 102-cm plasma TV with digital channelsFood & Drink - Coffee/tea maker, electric kettle, and free bottled waterSleep - Memory foam bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Bathrobes, slippers, and a shower with a rainfall showerheadPractical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Low-height counters and sinkNon-SmokingRoom is accessed via exterior corridors

Sleeps 3
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Superior Twin Room Without Balcony

Non-refundable
Breakfast Included
20% OFF$245.96

$196.77

Includes taxes & fees
Superior Twin Room With Balcony - Photo 1
Superior Twin Room With Balcony - Photo 2
Superior Twin Room With Balcony - Photo 3
Superior Twin Room With Balcony - Photo 4
Superior Twin Room With Balcony - Photo 5
Superior Twin Room With Balcony - Photo 6
Superior Twin Room With Balcony - Photo 7
Superior Twin Room With Balcony - Photo 8
1/8

Superior Twin Room With Balcony

2 Twin BedsIndividually decorated roomInternet - Free WiFi Entertainment - 102-cm plasma TV with digital channelsFood & Drink - Coffee/tea maker, electric kettle, and free bottled waterSleep - Memory foam bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Bathrobes, slippers, and a shower with a rainfall showerheadPractical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Low-height counters and sinkNon-SmokingRoom is accessed via exterior corridors

Sleeps 3
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Superior Twin Room With Balcony

Non-refundable
Breakfast Included
20% OFF$270.73

$216.58

Includes taxes & fees
Disable Twin Room - Photo 1
Disable Twin Room - Photo 2
Disable Twin Room - Photo 3
1/3

Disable Twin Room

2 Twin BedsIndividually decorated roomInternet - Free WiFi Entertainment - 102-cm plasma TV with digital channelsFood & Drink - Coffee/tea maker, electric kettle, and free bottled waterSleep - Memory foam bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Bathrobes, slippers, and a shower with a rainfall showerheadPractical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Wheelchair accessibleNon-SmokingRoom is accessed via exterior corridors

Sleeps 3
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Twin Room - Disability Access

Non-refundable
Breakfast Included
20% OFF$111.96

$89.57

Includes taxes & fees

Guest Reviews

7.6
Very Good6 verified reviews
AI Summary

Guests highly rate the great location and views and frequently praise the heated swimming pool (good in winter).

Categories

Cleanliness5.2
Service6.8
Location9.8
Room Quality6.2
Amenities8.6
Value for Money6.8
Food and Beverage7.4
Overall Experience10.0

Select topics to read reviews

H
HanasaSA
Verified booking
couple
Standard Room
Stayed in Jan 5, 2026

"Exceptional"

10.0
Helpful?
И
ИгорьilIL
Verified booking
family_with_children
Standard Room
Stayed in Jan 4, 2026

"Exceptional"

10.0

Все было замечательно, отель , кухня, спа , бассейн детский подогреваемый и джакузи с красивым видом, территория красивая, отель очень красивый , украшенный к новому году, брали два номера, номера чистые , комфортные , персонал доброжелательный, есть салон красоты с отличным персоналом .

Helpful?
V
VasilcyCY
Verified booking
family_with_children
Standard Room
Stayed in Jan 4, 2026

"НЕ препоръчвам!"

1.0

Хотелът не отговаря на 5 звезден! Пресоналът е недружелюбен и леко надменен, все едно са насила закарани на работа! Закуската беше много много бедна и постоянно свършваше! Ресторанта беше системно с неотсервирани маси и навсякъде беше мръсотия. Във коридора пред стаята ни имаше маса която седя 2 дена неотсервирана от рум сервис! Стаите не се почистват редовно, и като трябва,има мухъл в банята, счупени мивки и надрана санитария, Старо и овехтяло! Не сме били на по недружелюбно място! НЕ отговаря на цена/качество!

Helpful?
D
DolidzegeGE
Verified booking
extended_group
Standard Room
Stayed in Jan 4, 2026

"Exceptional"

10.0
Helpful?
L
LyutsiyailIL
Verified booking
family_with_children
Standard Room
Stayed in Jan 4, 2026

"Очень многое зависит от персонала. Все дни что мы были, ни разу на ресепшен нам не улыбнулись, они были уставшие и озлоб"

3.0

Новогодний декор

Отдыхали в этом отели год назад. Все понравилось. Решила сделать мужу сюрприз и заказала гостиницу на этот год на его др за 6 месяцев до. Все впечатление испортили прям на заезде. На ресепшен (я в первый раз такое испытала) как будто не мы платим за 5 звезд, а мне платят, с нами разговаривали на «отвали» и при этом «only инглиш please - хотя в итоге все прекрасно говорили на русском и соответственно на грузинском. При заезде в номере было пыльно (у ребенка аллергия) и он начал чихать и прочее. Номер убирают в определенные часы. Чего мы не получили, попросив 3 раза (лично!). Телефон шумел и мы друг друга не слышали. Я ходила с 3 этажа с грудничком и просила убрать номер, доказывая что он не убран. Это был кошмар. Мы жили 4 ночи. Только в первую убрали хорошо. Все остальные - то не домыли, то шампуни забыли, то тапочки не донесли. Держатель туалетной бумаги постоянно ломался. Мелочь но не приятная, когда дети спят, падает с треском. Полочка под зеркалом , еле держалась. Напор в душе средненький. Батарея в туалете еле была теплой. Я бы этому отелю поставила твердую 3. Так как даже подушек на гостя было только по 1. И совсем не удобные. Бассейн 1 из 3 не работал. В спа ставьте таймер на массаж сами, из 30 мин на спину мне сделали ровно 20, и отказались возвращать деньги. Я разочарована.

Helpful?
G
GuliyevazAZ
Verified booking
extended_group
Standard Room
Stayed in Jan 4, 2026

"Сменить весь персонал, сделать ремонт в комнатах и улучшить сервис, тогда может и потянет до своей текущей стоимости."

1.0

Ничего

Ужасный отель, стоит как 5-ти звездочный, а по факту на 2 еле тянет. Красивая картинка, а на деле дешевые маленькие комнаты, некомпетентный персонал и ужасное отношение к гостям.

Helpful?
N
NitininIN
Verified booking
couple
Standard Room
Stayed in Jan 4, 2026

"Better options available near the action"

3.0

Its a nice property with a good view, if you want to live secluded. Its cutoff from the activity and need to travel 10-15 mins by car to reach anywhere, even a restuarant. Its an Indian haunt and I think most Indian travel agents push this resort to all their customers. Its good and bad… the good is u get toilet sprays 😀… bad is that u miss out on equally good resorts near the action ☹️

As mentioned above its far from any activity. Secondly although they have maintained it well, its internal infrastructure is failing like leaking toilet jet sprays. Also we had a peculiar problem of some gas emitting from the toilet bowl, which although was not unbearable, but surely not pleasant. The heater in bigger room like ours was not enough to make the room warm… so we asked for a electric heater, which worked well for a while and then would shut down. Everytime it took atleast 3 attempts of complaints to get the technicians moving. It must be due to the christmas and new year rush when it was fully booked. Finally we gave up and ended feeling cold in the room for most of our 3 nights stay. The rooms are also not well noise insulated. On the weekend there were so many people and loud voices from people and hollering from kids (no idea why they were hollering in the first place), especially from an atrium which was open till ceiling from the ground) right until 12-12:30 in the night made sleep very difficult. U could not complain as most of the time no one answered the front desk number!

Helpful?
V
VADZIMbyBY
Verified booking
family_with_children
Standard Room
Stayed in Jan 3, 2026

"Good"

1.0
Helpful?
A
AnyazaZA
Verified booking
extended_group
Standard Room
Stayed in Jan 3, 2026

"Excellent"

8.0
Helpful?
S
SotnykovaaeAE
Verified booking
solo_traveller
Standard Room
Stayed in Jan 3, 2026

"An OK Hotel but service and hospitality could me much better. Had problem with the room on arrival but thanks to Meri an"

7.0

Staff

Helpful?