OYO Hotel Decatur TX Hwy 287 Northwest

I reserved a non smoking room. I arrived at 730pm after driving all day. The office was dark, nobody in there. I had to knock on the window to get someone's attention. It wasn't until after I started filling out the registration form that i was told there was no nonsmoking rooms available. The two options were to go into a smoking room and move after 930pm once someone checked out and the room was cleaned or come back at that time and get my room. How is that acceptable practice?? When I called the number given to change/modify my reservation, I got OYO Travel, only to get a 20 minute run around that the person on the other end of the phone couldn't help me because she "didn't work for the property company". Thankfully Expedia helped me with a refund. I will NEVER book this hotel again!.

The gap between the door and the sill.

Only thing I can say is it was clean and cheap.

Only 2 electric outlets in the room. Only 1 light in the bedroom. No lamps and light came in around the door. There was no one in the office at check in and I had to wait for someone to show up. Reception on the TV was extremely poor and kept pixelating.0

Shower was dated and wore out did not work properly room was a little small but that didn't bother me

Oyo reservations call center called me and I set another day at a discount, they gave me a confirmed reservation, but hotel staff would not honor it-

Clean

Small