Tru By Hilton Fort Worth Fossil Creek

Proximity to major highways

It was just ok. The bed felt hard and uncomfortable.

Very friendly and helpful staff

I loved where it was located, I enjoyed the free coffee and the breakfast in the morning. Every staff member that I met, there was exceptionally nice. Tried to help us in anyway they could.

We didn’t know it until the next morning, but our door did not lock when we would leave the room. You could just push on the door and it would open. They did come right away and fix it. second thing is,I believe there was small blood splatters ( about 6) on the wall by the light switch, inside door and wall where shower is. I called them and told him I felt there was blood on the wall and they came up right away and washed two spots. I don’t think they saw it all and said that it was an orange marker that they use. It did not look like orange marker and when I took a Kleenex, wet and wiped the first spot, it looked like blood. And when I went to sit on the toilet, the toilet seat swung to the side it was broken and only held on with one screw. But again everything was fixed immediately. Everyone was extremely friendly when I called came immediately to help. They changed the toilet seat. I believe they thought they wiped down all the spots that I thought were blood, but some were still there, but again every one that I met there was very friendly. They were very friendly, very helpful so just a few hiccups in the room that’s all other than that. It was a nice place to stay.

Ótimo hotel, limpo e confortável. Atendimento nota 10