Holiday Inn Express & Suites - Bardstown by IHG

Meets the basic needs of a holiday inn Room size and layout are nice.

Bathroom cleaning is needed. Shower needs cleaned with toothbrush and bleach on outside and inside.

One layer of window treatments and bright lights outside I'm use to blackout and it was like daylight all night on the fourth floor

The breakfast area was very clean n orderly.

The breakfast was served from 6:30 to 9:00, my husband an I came down between 7:30 n 8:00. The food that was offered as a hot or warm serving actually was cold. The food was served in chafing dishes, but as far as we could tell there was no way for keeping the food warm to hot. It was still eatable, because we were hungry, but not at all tasty. Might be a good idea to find a way to keep the food warm when offering this as an option.

Hotel needed some attention. Breakfast was ok. Front Desk Staff seamed like they didn’t want to be there.

Put little kids on first flr-their running and jumping won’t keep people awake. Rooms should have listings of local eating places and other services travelers need.

The room was clean and we had what we needed. Linens in bathroom were dingy, tub had stains. The smell of musty/wet air was prominent in the lobby space. Almost like it was or had been wet. Stains on walls in dining area. My boys liked the breakfast.

Clean rooms and well maintained property. Facilities were well cared for and clean. Staff was friendly however we had to switch rooms due to our door not latching. When this happened they checked me out and had to check me back in then tried to charge me even though it was a prepaid booking. Dining options in the area were limited but comes with being a smaller town outside of metro-Louisville.