Don Valley Hotel

This ‘hotel’ is above a pub so noise was very loud until midnight. The mattress was very hard but otherwise comfortable. The room was mostly clean. However our biggest issue was regarding the parking. We parked our car in their car park and advised them that we would be leaving by 9am the next morning. However once we checked out, the car park was behind a locked gate and there was another car blocking us in. We called the hotel multiple times but no one answered. Eventually we were able to re-enter after someone else left and spoke to the housekeeper. She called the manager for us but he didn’t answer. We were told that he is usually in by 9am but he had been drinking the night before and would probably not be awake for a while. It was clear to us that this happens often. On the external door there was a mobile number for contacting them out of hours but it was switched off. Eventually we forced the gate open and the people blocking our car in were able to move their car for us. This made us almost 30 minutes late leaving, despite the staff knowing what time we were checking out. This was incredibly unacceptable. There is clearly no staff on property overnight so if an emergency arises, there will be no one available to help. We will not be staying here again.

We booked this hotel due to its location to the utility stadium as it was for a concert. The staff were friendly and helpful. The hotel and rooms are very run down and the room itself did not appear to be very clean. A big issue for us is red bedding and towels so we were not sure if they were clean or not. The blinds in the room were broken on one side. There was wood broken on the door which looked like at some point the door had been broken into which did not fill us with lots of confidence! When we came back from the concert the bar area to walk through was very full and while we felt safe enough with the local bants it could be that some other people may not like it. We were only there briefly for one night and for our purpose it was fine but I would not recommend this hotel for more than that

Received a phone call on the morning of our stay, to ask if we needed anything for our stay, which was a nice touch. There was no parking on site, but plenty on local roads. Staff were friendly and helpful, the bar had a great atmosphere, the room was clean and comfortable, and the Full English breakfast is a must! Would definitely stay again.

It was very pleasurable warm a welcoming staff

The price is convenient

Excellent place to stay. Very kind people. Just wish they gave us with more than one room key, as i had to sleep outside in the hallway one evening.

What can i say place staff rooms are amazing and the food is aswell we only booked 1 night but we booked another night and we plan to go back soon

Booked last minute for a gig. We had a quadruple room which was nice and clean and beds were comfy. Such a warm welcome from everyone. Check in was easy. Nice little bar, pool room, lots of snacks and food available. Thank you.

The staff at the hotel were so friendly and made us feel very comfortable and were very helpful. Lovely quirky pub/hotel and was a quick walk to the arena .

Booked through Hotels.com, but the could not find the booking. Photos did not portray the pub and downstairs facilities, quite rough and ready. Room very basic, generally clean but some attention to detail could be improved. Toilet did not flush. Handy for the arena.