Canopy By Hilton Jersey City Arts District

Very good location even if overpriced

After we checked out, someone else’s breakfast bill for the final morning was added to our room charges and billed to our credit card. With some difficulty, I reached the front desk by phone to point this out and request removal of the charge. They said they would look into it. But I never heard anything more from them, and with some annoyance just paid the extra $80 myself for a hotel breakfast we didn’t have. Over a month has passed since we stayed there and it wasn’t worth the hassle to get our $80 back. The whole experience reinforces why I try to avoid chain hotels when traveling.

Stayed here for two nights for a business trip and had a great experience. The staff were very friendly and helpful, especially Isis at the front desk and Ricky at the restaurant. Convenient location and my room was clean and quiet. The shower was very nice, and the bath products were great. I'll be back!

Staff. Excellent communication. Breakfast staff very attentive and all done with a smile 😀

I do not like the way the beds were made. The duvet is not inside a duvet cover. The sheets are not fitted. Not a big deal, as everything else was lovely.