OYO Hotel Bradford

The room was dirty! I asked the front desk for cleaning supplies. The windows were single pain plexiglass, which has NO SOUND BARRIER ! I heard everything outside all night ! NO air conditioning! Dripping water in the bathroom added to the noise ! I got about 3 hours of broken sleep ! The hotel should be condemned! ( literally !) I'm very disappointed !

Convenient location

Everything

Very inappropriate signs as decor in reception area. Room was total filth. I’ve never refused to stay anywhere before in my life. I believe this place is permanent housing for some. I personally would not take my shoes off, sit and most certainly not lay down in this place. Shocked that it was on Travelocity.

The place is inhospitable

It was the dirtiest place i have ever stepped into

I made a hotel reservation through booking and paid with my credit card. But when I went to the hotel, there was a very terrible and bad smell inside and outside the hotel. I went with my wife and children. It is definitely not a hotel for a family to stay. The online pictures were completely different. I requested that the reservation be canceled and my money refunded. but they said they couldn't do it. I didn't stay at the hotel, but I found another hotel for at least 3 times the price and had to move to that hotel at 11 at night.

Nothing. Waste of money.

Reception is with bad smell with Weed and smoke. Not safe place for family. We didnt stay in this location. Rooms are unclean and not good for kids and ladies. This is the first time i had to book another hotel due to bad experience and worst environment. Please repay my money.

Very convenient and downtown.

This is not a reputable business. It is clearly managed offsite with no regard for what is going on at the location. When we arrived we were informed that there was not a room for us (despite us having received a conformation email from OYO) and the man working the desk mentioned that he has had to explain this to multiple people that night. From what I can tell OYO just sent whoever owns this building a box of logo signs and doesn't care how they maintain the facilities as long as they get a cut. Even the lobby was disgusting. Tons of hand-written notes from the landlord threatening to evict tenants for miscellaneous transgressions. Yes, tenants. It seems to be an apartment building which rents out the rooms it can't sell as "hotel rooms." Believe the reviews on Google. I expected gross (I even brought a painter's sheet and my own sheets and pillows), but gross, un managed, and liars about their vacancy was farther than I expected. To top it off, Expedia doesn't even have a customer service number anymore so I can't request a refund from them either! IF YOU RESERVE THIS YOU ARE NOT TAKING A GAMBLE. IT IS CERTAIN THAT YOU WILL HAVE A TERRIBLE EXPERIENCE. TAKE HEED!

When we arrived to OYO HOTEL, we quickly noticed that the pictures do not resemble the actually place at all. The lobby was full of several handwritten notes with threatening messages, including one mentioning an individual named “Stev-O” who could enter your room at night. We felt completely unsafe and immediately decided to leave the property and find new accommodations. Later, we read news and reports about this place and found disturbing information: The OYO chain doesn’t seem to officially recognize the hotel, suggesting its association with OYO is a façade. The place used to be called Holly Hotel and had the same complaints. The place is also reportedly uses as a shelter for the homeless and has been reported to not even comply with basic safety regulations to be a homeless shelter! In line with our impression that the place was unsafe, we later found reviews in other platforms that “guests” are trapped overnight in the premises because the “staff” locks the doors at night with no way to open them. Additionally, we found reports by residents from Bradford of illegal activity, including crimes in the so-called hotel’s premises. The worst part of this story is that Expedia simply stated the reservation was not refundable and that OYO had “declined to refund” our reservation. OYO apparently must accept the refund for Expedia to process it. This is clearly not a normal situation. Do not book with OYO.