Atlantica SunGarden Beach

Micul dejun a fost ok

Am platit suplimentar pentru a avea o camera superior cu vedere la mare si am primit o alta camera, alta fata de ce am rezervat, una standard

The location was good the view was amazing and the staff was friendly

There was no room service even tho it was a 4 star hotel my room was about a 5 min walk to reception, I called for an extra pillow on arrival and was told I’ll see what I can do but no promises, there was a play park in the pictures and description that’s one of the reasons we booked this location but when we arrived the park wasn’t there on speaking to other guests they was informed that it had been removed via email and I wasn’t, they was offered a refund because of it and I wasn’t told that either, and the desk dude looked like it was going to fall off the wall

Everything was excellent except the doors were slamming hard when someone was leaving the room. They should fix this issue, otherwise I would go there again and again.

La vue des chambres est le seul point positif. Chambre tres bruillante cela doit etre horrible lorsqu'il y a du monde. 1ere nuit dans notre chambre il y avait un bruit de condensateur nous avons du changer de chambre a 23h30!2eme nuit un autre problème de bruit avec la climatisation tres inquietant les murs bougés ! Le SPA est horrible il ne devrait pas l'indique comme tel mais comme espace infirmerie (tout est blanc,en plastique...) tres decue car il fait parti de mes critères. Tres loin du centre sans vehicule impossible le soir. Le petit déjeuner insipide,le chocolat chaud et le jus d'orange imbuvable. Dommage mais je n'y retournerai pas en plus aucune compensation pour les chambres.