SureStay Hotel by Best Western Spicer

The bed was comfortable.

It took 2 room changes to get a room that didn't have a issue. The 1st room had a heavy smoke smell. The 2nd room refrigerator had alot of water in it and was not working.

Clean room, polite staff

The room was clean, but reeked of floor cleaner and the floor had a greasy film over it. I had to fix the toilet myself because the float was broken when we had arrived. We also had our do not disturb sign on the door and our room was still entered by housekeeping, to which we weren’t even offered an apology. Would not stay here again.

The room was clean. The door was really hard to open, very sticky. Bathroom fan needs to be replaced. It was so noisy we couldn't think straight when it was on. We left the light off. Bed was comfortable. We had a poolside balcony room and it was noisy from the pool. Real good hot breakfast

I didn't like that I was charged an extra $20 a night for a pet when I didn't even have a pet. I was told that I was being charged the extra money because they could have rented it to someone with a pet and got more money. I booked through Orbitz and didn't ask for a pet friendly room; I was given it so I didn't feel they should have been able to charge me for a pet without having a pet or asking for a pet friendly room.

Nothing

It has warnings of fees for smoking on the premises and the room smelled heavily of smoke when we entered

Very nice place would stay there again. Thank you for the great service.

How nice and clean it was. And the front desk was extremely nice.

Very clean, staff was very friendly and helpful.