Hotel Pocillos Playa, solo Adultos

Great staff everything was excellent

Nothing

Ok.

Low cleanliness. Plates and cutlery for breakfast were not cleaned.

The room was comfortable the property is only a 3 minute walk to the beach. The pool area was lovely. Small hotel so we got to meet a lot of people. The staff were very friendly and the meals were good always had options to choose. There was nightly entertainment and Carmen was a shirt bus ride or a good walk away. We would stay here again.

The internet in our room was terrible it was better in the main area but since we didn’t purchase a data plan for our stay in Lanzarote next time I would make sure I had data. The staff were very apologetic and did try to rectify the issue.

Breakfast was really good, a wide variety of fresh food, mostly British type of food. The property is close to the beach and a number of good restaurants.

There was a draft in the room (L23) the entire stay since the doors and windows leak air and are not well insulated. During heavy rain and wind there was even water coming in from the windows. The heating didn't work for a few days and the hotel staff refused to give us another room stating that there are only better rooms which were free at the time - they wanted to settle it with a complimentary bottle of champagne, which we declined. In the end we had to wait for them to fix the heating after 2 days of heavy rain and wind....

Very close to beach. Entertaintment team v good

Room in need of upgrade. Bad smell in bathroom. Hotel put diffuser in bathroom to cover smell. Food was average. Not 4 star hotel..a good 3 star.

Prijemny mensi hotel blizko plaze a promenady.

Cistota riadu v jedalni bola slabsia.