Super 8 by Wyndham Sulphur South

Saturday morning I evacuated with my foster rescue dog from New Orleans headed west. It took 11 hours to get to lake Charles LA (3 hour drive). I was fortunate to have found this last minute hotel bc I couldn’t drive anymore and there were no rooms available from New Orleans to Houston! Check in was fine. The outside looked sketchy but it was an evacuation and I wasn’t judging. I was told my dog wasn’t allowed. If he found out he said he’d charge $150. That would’ve been fine but it was the way spoken to. At a time when life is already uncertain and scary. And when lake Charles was hit twice hard last year and he should remember all too well. The room was worn, but clean and roomy. Lights were burnt out. The back of the hotel is bare and frightening. Felt unsafe. No amenities like drink or food machine, no working phone in room, no swimming pool, no dogs during evacuation, and some price gouging for a storm hitting. The bed was comfortable. I asked for an extra hour are check out but denied. I was told be out in 30 min. Not kind. Then the employee stood outside my door charging for the dog and telling me in a direct and condescending tone with an attitude. May have been language issue, or nationality differences, overall, I’m grateful for the room. I was comfortable. I got an extra 30 min late check out. And the employee only charged $50 for the dog which was a lot better than $150. Very grateful for that! That said I wouldnt stay here again by choice.

Didn’t get what I requested?

The room looked nothing like the pics.It’s next to a cheap Chinese buffet and the area looks run down.The guy that checked us in wasn’t friendly at all.The ceiling was shredded.There we’re wires hanging out of the wall with no plug plate or anything.The fire alarms wires were hanging out of it.The bedding was dirty and not made.There was trash all over the floor and the bathroom was not cleaned.The only good thing about it was the price.Will def be staying somewhere else

The property was ok. The water had a yellow tint and has a horrible smell. And check out is at 10 am with no late check out! It really sucks.

Dirty not worth what I paid!! I would’ve rather spent more just to get what I pay for.

Very clean and conveniently located to I-10. Had a restful sleep and felt great waking up

The manager was not very friendly when I checked in regarding the $150 deposit. I did not have the full amount and he was not willing to budge at all to help me in any kind of way. I had to beg someone to borrow the money. The rooms were okay. There were light bulbs out, paint peeling on the walls and the ceiling, there were stains all over the comforter in the carpet needed to be vacuumed which I asked the service man to let me use the vacuum cleaner.

This was the worst hotel I have ever stayed at. The whole room smelled like mold the bathroom was full of mold when I asked for a shower curtain because it had mold all over it they told me they did not have shower curtains to give or replace. The sheets were dirty you could tell they had not wiped down nor dusted. There was mold on the lampshades and the refrigerator was disgusting. The phone in our room did not work and there was no notice that we had to pay $150 deposit in cash when we made the purchase for the room. Very dissatisfied. We will never stay here again

Great

While the property is fairly new, they haven’t been keeping up with the cleaning very well and at check-in they require a $150 CASH deposit. They don’t care if you paid for the room through Expedia. I guess they rent to anybody because some woman woke us up at 4am knocking on our door.