Aqua Boracay

Extremely Disappointing Stay – Not Worth the Price We had high expectations when we booked a 3-bedroom suite for 3 nights, spending over ₱100,000, but our experience was far from luxurious. From day one, our room had a persistent and offensive smell—like urine—coming from the AC unit. The air conditioning in the living room was also not working properly, and we had to call maintenance every single day. Unfortunately, the issues were never fully resolved and kept recurring. To make matters worse, we even found a cockroach in the living area, which is completely unacceptable for a hotel that claims to be high-end. For the price we paid, we expected comfort, cleanliness, and a truly luxurious experience. Instead, we were left frustrated, uncomfortable, and extremely disappointed. This hotel seems more focused on collecting your money than delivering quality service or hospitality. I strongly suggest spending your hard-earned money elsewhere—this place does not live up to its name.

I recommend Aqua Boracay. As an Architect. Impression is of an upscale contemporary beach club. Minimalist detail from the double height entry lobby with metal fin sun/ wind/ rain louvres/ rare dimensional stone to permeable grass concrete paving. Hidden site drainage system complements flush pool/water nosing with recessed pool drainage. Frameless glass balcony guardrails max views, linear concealed cove lighting in guest suites.. Fixtures and Furniture matched. hotel site layout. central axial spine baroque on sequence; auto entry court to double height entry lobby, with marble arcade. Fronting full height glazed main dining room with expansive garden and pool views.Moderately low scaled guest suite buildings internal courtyatds flank palm framed central pools leading to the clubhouse lounge and bar overlooking a beach side pool and access to the spectacular palm framed white sand beach! This is a large hotel but the scale breaks down nicely between building courts to beach. Upkeep impeccable. Brunch setup well appointed grand dining room fronting entry arcade, gardens and palm lined pools. Site lighting design is sexy. My only critiques are not design or service but detail like choppy wifi, mosquitos beware as no screens on balcony sliding glass (full height glazing and views rule), at brunch the croutons for my ceaser salad -not crisp and chopped beef a bit well done. Overall great under cover location. expansive site and close to D Mall.

Fantastic hotel! The staff were incredibly welcoming, the amenities top-notch, the food delicious, and the location couldn’t have been better. I highly recommend staying here.

Beautiful hotel!! Quiet and away from the crowd!! Very private!!! Everyone is nice and always comes with a smile!!!

The transportation to and from the resort was exceptional. You are truly treated like a VIP, the entire staff was attentive as well as friendly. They where helpful with any ane every situation. I would recommend that if you are going to Boracay this is the place to stay.

Great hospitality Woukd stay again

I like everything they offer. Only their breakfast buffet are almost always the same.

2nd trip in Boracay and 2nd time booking at Aqua. This time around I didn’t like my initial premium room so they offered me a bigger one on the top floor I was very happy with, for a fee. Hotel is very clean, most of the staff is very courteous and greet you around the properties, only one of the male workers there didn’t seem as courteous, maybe he was a manager idk, didn’t get his name. Pools and room are excellently maintained, they take pride in having a high end property. This hotel is not on the beach where activities are but the shutter to Dmall is short and the walk to activities is maybe 5mins from there. This time I stayed for a week, I would say my only complaints are the breakfast buffet could have some more options and variation, it’s a little disappointing for a 5 star hotel. My favorite item the beef tapa is always a bit tough. The room service menu is very limited in variety so I only eat breakfast on site because it’s included with my stay. I ate my other meals off property because there is so many different options from Inasal to Mediterranean at the various restaurants. My 3rd visit to Boracay next year I may have to try a hotel near Dmall to see how things compare. Still loved my stay at Aqua, 9/10. I just want better food options.

Really good hotel. I havent been to Boracay since I was a teenager and 15 years later as an adult, I can say that this hotel made my stay. Breakfast - not too many options for a 5 star hotel, however I stuck to traditional Filipino breakfast which they had and it was delicious, especially the champorado that was available. Staff - staff were very friendly and welcoming, everyone greeted you hello every time you walked past. I was greeted with a welcome drink and a wet towel to wipe the sweat off my face and neck. I asked if I could extend my stay for an extra night and this was arranged without any issues and I just had to go over to reception to pay the amount. Hotel Amenities - The area around the two pools are really nice and well laid out. Beautiful view. Towards the adult pool at the back is the eastern beach of boracay, and it is much less crowded than the main beach. There is a smoking area, as you cannot smoke on the balcony which is a good thing as it encourages less littering. The gym is really nice, doesnt have all of the equipment, but good enough for a decent workout. The only issue with the gym is that the AC is not that strong and the Philippines being a hot country, it was a nightmare working out in there. Town - there is a hotel shuttle that goes to town (dmall) every hour which is convenient if you dont want to talk. However, it takes 5-7 minutes of walking time to get there so it depends on your mood.

the place was nice with beach access but was told it’s not safe to swim at the beach because it was dirty; food from room service was awful, the burger was not prepared well since it’s still bloody, when i told them that i couldn’t eat it and has lost my appetite because of the blood, they won’t give a refund and was told that they will just re-cook the food; which part of lost my appetite didn’t they understand? food was not good and was not eaten so i shouldn’t have been charged for it.