Casa del Lago Lodging House

Quiet and restful. Neat design. Plenty of room. Friendly staff and check-in. Overall good location in the town - could walk or ride a bike anywhere.

Room was clean and a good size. The location was a short walk to the main area but in a quiet street. The women who owns the properties was helpful and assisted us with a cab to the boats for the airport.

Expensive for the 1 night we had there.

Pretty property. A little tired and could use refresher. Air conditioning only OK bc room not air tight. Did not ruin our stay and good for price!

Air conditioning

We (family of 3) stayed for 4 nights in the tortuga bay suite. So I can only speak for the room we stayed and not sure how other rooms are as they are all different. Overall, we are very disappointed and feel frustrated on our stay. The room looks nothing like the pictures. It is very small, dark, damp and hot with little space for luggages. The description says there is 32 inches LED TV, but there is no TV at all. My husband and I with our 8 year old son are skinny people, but we feel nowhere to move in the room. No counter space in the bathroom for toiletries at all. When we first arrived, the ac wasn’t working. Although the host called the technician to fix it. It was only better the first night. For the rest of our stay, the ac only made loud noise but no cold air. We asked to change room but we were told no room left. There was a small window facing the bed on the wall between our room and the outside hallway. And The light was on every night until midnight, which makes the sleep impossible. We WhatsApped the host to turn off the light, but the host never got back to us. Also since the window next to the bed is right next to the busy street, it is extremely loud when every car passing by. We almost wake up every hour with the noise and the light. The only pro is the location which is 5 minutes walk to the town and the pier. I wouldn’t pay $150 for this type of room.

- Location - Drinking water dispenser - Kitchen - Cleanness - The owner Elena was very helpful.

- Wish to have big mirror in the room. Otherwise, considering price/quality, nothing to complain about.

Location, staff

Uncomfortable mattress, no breakfast or coffee, outdated bathroom