Santo Amaro Guest House

It’s good value for money but there were couple issues during our stay. 1) it says city tax is payable at the property and Expedia asks not to pay anything anyway else but on the website. The property wanted me to pay the tax online beforehand or they wouldn’t let us in. So I was forced to pay online and next day someone came to ask for cash to pay for the tax. I sent them confirmation that I’ve sent the money and they asked to send it again. 2) because there’s common areas they didn’t know what belongs to who in the fridge and staff throw away my baguette I wanted to have for my dinner. They did apologise for that 3) someone kept taking the spare toilet paper we were given in the bathroom so many times it happened that I had to use toilet paper from men’s toilet. 4) one of our beds were really squeaky and something kept squeaking outside which was really annoying because we had to close the window to sleep which made it hot inside - no fan no a/c I’d still recommend to stay because it’s good location and not expensive at all

We had a hard time getting a hold of the staff after arriving a day later then planned. When we came a day late, we walked into our “room” and it was completely dirty and slept in. We had no where else to go and they did not respond about the issue until the next afternoon

Overall, an ok stay. There was a ferret??? when we first walked into the apartment which was surprising. We never saw it again though lol. The cleanliness was ok not great and the amenities like the kitchen were also ok. The WiFi password was not available. It is within walking distance from restaurants, transportation, and the city center which was nice. We mostly just slept and showered there anyway so it was ok.

Tip top war für diese Preis

Normal e tranquila fora o Quarto que tinha pouca iluminação (lâmpadas não funcionavam) apenas os candeeiros

Het guest house is netjes en schoon. Wel wat koud in de winter; er staat geen kachel. Prima geschikt om te overnachten en overdag Lissabon in te gaan.

padrísimo

We do not recommend this place. Beds are too small and not confortable. Noise coming from the street and from inside (walls are very thin). Bedsheets were dirty. Towels not replaced in 5 days. Communication was hectic. Door is not closing properly in room 1. Be aware you will share kitchen and bathroom.

The guest house is not staffed with a front desk. Isabel is there to ensure that things are clean and run smoothly. She is exceptional and the only reason the staffing did not recieve 0 stars. Whoever handles the bookings and office details really dropped the ball. Email was not answered, phone calls were never picked up, and I was left to guess whether I really had a booking. The accomodations are fine, but the communication ensures that I won't be returning.

Salle de bain commune sale (moisissure, rouille, tapis de douche non séché ni individuel…) pas de place (potence) pour accrocher vêtements Bruyant pas d'isolation et mal ventilé (humidité importante) Locataires et employée bruyants une soirée Sécurité de la chambre douteuse, serrure rudimentaire, placard dans chambre sentait vieux, humidité