Bespoke Inn Flagstaff

This is a lovely boutique hotel that has a homey feel. Very clean, comfortable with in-room amenities and nice community spaces. There are no staff available after 6pm, or before 10am.

Tried to buy a bottle of wine from the lobby at 5:30pm, but no staff were present despite posted hours until 6pm. There are posted prices for various items, similar to mini-bar options in larger hotels. I texted for guidance, got no response, and—based on past stays—took a bottle and offered to have my card charged. At 5am, I received a text to return at 10am to provide payment, but we were leaving earlier. I offered to share my card over the phone, but communication became tense, with a staff member implying I had "taken the wine without paying" and that this wasn't a "supermarket". He was abrupt and rude on the phone, which made the situation unnecessarily stressful. He refused to take payment over the phone before 10am. To resolve it, I texted my card details before business hours. I was then charged $55 for a bottle priced at $27 (retail ~$12–$18), and had to follow up again to correct the overcharge—met with more rudeness. A frustrating end to an otherwise great stay and trip.

An amazing place to stay with magnificent attention to detail. Aubrey and Terra attend to every detail to raise the enjoyment of your trip. A brief conversation with them and we had added several aspects to our trip that elevated every aspect of our adventure.

Surprise upgrade! Beautiful spotless suite. Courteous and friendly staff!

We spent 4 days in Flagstaff and are so happy we chose Bespoke Inn! We stayed in Petite Chambre suite which was a spacious first floor room with a comfortable king size bed. It was beautifully designed, quiet and the location very convenient to downtown. It was cold when we arrived and they had provided nice little oscillating electric heaters for the bedroom and bath. They offer private parking if you have a car. They don’t staff the lobby full time but that was never a problem because you have access to the amenity room if you need something as well as the lobby. All in all, we were very pleased with our stay!

It was very clean, cozy and welcoming.

Great location! Easy walk to downtown. Very easy check in/ check out process. Staff was fantastic, communication was great, very helpful with recommendations of where to go and good restaurants. Room was very clean and comfortable, well stocked with nice amenities. Bed was very comfortable! All was great! I highly recommend and would stay here again.

No thing.

An awesome, welcoming Inn. Our room opened up to an amazing courtyard with a gazebo and many propane fire pits. The room (Courtyard Flat) was great with an amazing bath and shower. The Inn is on a peaceful road but walking distance to the historic downtown.