Neusa Hills Eco Hotel Boutique

Que lugar tan espectador. La Atencio y servicio es de primera, las habitaciones son muy cómodas y acogedoras. El restaurante es delicioso, se puede percibir la calidad y frescura de los ingredientes. Los tours en buggy y ATV son súper divertidos, totalmente recomendado. El spa y el masaje en pareja es de lo más relajante qué hay, esa vista al embalse es invaluable. Agradecemos especialmente a Andrés y a Laura.

Llegamos y no apareció la reserva que hicimos a través de esta plataforma, y nos tuvieron que dar una habitación diferente a la que habíamos seleccionado

We had a terrible experience booking this glamping. My girlfriend and I had a few days without plans so decided to look for a nice glamping close to Bogota. This one is the top option in booking and really looks amazing. On Sunday night we booked for the next day for 2 nights. We were really excited. After that we didn't get any information, just the confirmation from Booking. On our way there we got lost because the navigation sent us in a difficult road, we had to take a different one. Also, the place is really hard to reach! Because the check in was until 21.00 we tried to call and text them multiple times, but didn't get any reply. We really tried a lot of times. When we arrived there, the place was abandoned. There was nobody, and no possible way to get in contact. On Booking there is only an American phone number. We found a whatsapp number online, but they didn't reply. We figured out nobody was coming so we left to find another place to stay. The next morning we didn't hear from them at all! They only canceled the booking without any message or apology, which was the least they could do. Seeing the photos and reviews here we are sure the place is amazing and our experience is just a one off, but the service we had was just terrible!

Es un lugar increible con una oferta gastronomica deliciosa y unas vistas inigualables de la represa y de la montaña, la cabaña es aun mejor de lo que vi en fotos, el personal realmente amable, resolvieron todo lo que necesité, recomendadisimo!!!