Wheeler Inn Texas, US - 83 By OYO

Cleanliness

The room was clean and as described. The staff was very helpful.

Great!

This place is horrible and unsafe. I made a trip to Pampa and because it was in hotels.com I gave it a try. I drove there to find out there was no one ( NO EMPLOYEES ) to check me in and the parking lot was completely dark with on light and I felt unsafe and scary. Please keep in mind that I arrived at the property before 7 PM so there is no reason why a person should not be there. Instead was a empty and locked hotel. I drove back to Pampa and stayed at the Best Western Hotel as a walk in. I already contacted hotels.com and requested a refund and this place was not even allowing me to have a refund. Thanks hotels.com for your help. This place is not good and it should not be listed at Hotels.com. I DO NOT RECCOMEND THIS PLACE . To the owner at this place: Make sure you have people working when guests arrived and also turn on the lights because is sure not safe the way you are running the property.

No breakfast. The bed was fantastic. The toilet seat was not bolted to the toilet. No smoke detector. No light bulb over the sink. A $10 cash security was required; the attendant did not have change for $20. Carpet had holes. Paint was on the floor from painting the door. Toilet was not secured to the floor.

DO NOT BOOK HERE. They are not open! I am not sure why Hotels.com does not take them down.