Lisboeta Hotel

整体一般，主要是地點去其他熱點不是很方便

Inconvenient. The breakfast is ok. The staff doesn’t have enough knowledge. Not too much activity. A lot store does not open during weekdays

The room was spacious and clean, with a view of the Eiffel Tower in the distance.There are three breakfast restaurants, but the variety of food was limited, and I was disappointed.The front desk staff was inexperienced during late-night hours.The restaurant staff was unfriendly and couldn't speak English.Not all front desk staff speak English, so I had to wait for an English-speaking staff member.

自助早餐一個伏字

I really enjoyed being spoken to in a patronising and condescending manner by the reception duty managers and Joseph the booking team manager.

Didn't appreciate the fact they charged me TWICE the advertised price of the room, because of....get this.....the first one was a "pre-authorisation" despite the money leaving my bank account. I also telephoned the hotel two days before my arrival asking to PAY not pre-authorise, pre-hold or do any pending transaction nonsense beforehand. This was meant to smooth the check-in process so my girlfriend doesn't have to wait at 11pm after a long day travelling. They then charged me a second time upon check-in despite my disagreement that it was necessary to do so....it took 30 minutes to get our hotel room key because of their condescending tones with me, trying to say I don't understand and that I wouldn't have been charged. We only noticed a second amount of money had left my bank account the next morning, and after I complained once again...they said they'd immediately revert one transaction. I saw the excess money return to my back account.....then they took another 1366HKD from my bank on the afternoon! This hotel steals money from customers and doesn't advertise their policy is to charge you a week before arrival when you choose the "pay at property" option on booking.com. They've stopped replying to my messages now, and refuse to accept responsibility of the situation.

住過2次，體驗非常好，建議早餐去招牌麵餐廳。會繼續下次入住。

整體不錯，性價比高

房間很美，很大，超喜歡待在房間看外面的風景