Sequoia Lodge

very good

Hand rail varnish is the wrong product

the ambiance was good. lovely spacious room, pleasant staff

The whole experience is lovely! the bed is amazing, the bathroom amenities are top of the range, the view is beautiful and the people working there are super friendly.

I think as a frequent traveler for this price range you are paying per night I would have expected more for example, when entering the room, there was an open water bottle in the fridge. The toilet seats aren’t heated/ bidet which I would expect as the floors are heated. To enter the premise you require just a little more signage as is easy to miss, when existing to go to the spa, you have to walk all around the property to re enter.

The view and feeling of seclusion was excellent. The breakfast was in line with expectations.

We requested memory foam pillows at the time of the turn down service which did not arrive. This was disappointing and resulted in a poor night of sleep, especially as our stay was only a single night. There was also an error upon checking where the host thought we were a different couple - which created an awkward moment and re-printing of the itinerary. It would be useful for the host to ask what our overall objective of the stay was rather than rattle off all the various “experiences” available.

The serenity, hospitality, facilities and views you could take in with a walk through the valley, range and botanic garden options were stunning.

Not much to not like

The facilities, food and staff were all fantastic. The included experiences were also, especially the matching food and wine experience.

The words “private” and “secluded” are thrown around a lot on the entire website. You are promised “Artesian Private Hot Springs” and are given a hot tub that can be looked into via the lounge area. The private telescope is also situated in an open lobby that is anything but private. I understand it’s luxury but NOTHING can justify the $1500 stay for a single night. 3/10 Staff were amazing, however there is a distinct lack of information in the room in regards to in room services, as well as overall information on dining. $1500 for one night and I felt bad about ordering 6 egg whites for breakfast. For $1500 for 16hrs of stay - give me a 5 star buffet so the price can be just a tiny bit