Delta Hotels by Marriott Dallas Southlake

The staff at this property care. They really care about you and want to make you comfortable. Mr Andrew the manager reached out even before i got there maybe in response to a call or an email. He was so so receptive and genuinely was so concerned. Angie was my first point of contact when i called and truly went above and beyond. You know how they say first impressions but she made the first which remained all through. Chris checked me in with so much care and wanted to truly help and did. Giselle was always there to help us and checked us out with efficiency. Bianca the night front desk person always worked with a smile on her face and went above and beyond even in the middle of the night to bring me a duvet. Whether it was Marissa or Torrence they all were very kind. Brandon also helped us check out smoothly . Housekeeping needs immense praise as this hotel is immaculately clean. Brandy Housekeeping director and Angelina and Nery housekeepers. The staff were fabulous, the rooms were super comfortable. The access to the pantry is really amazing for those who need water, soda yogurt, cereal, fruits , milk coffee. Very useful and definitely a very good addition and well worth it. This hotel definitely deserves all awards and its staff and especially everyone mentioned above be rewarded. They truly have mastered customer service

Convenient to my girlfriend

The narrow curbing around the property. The handicap spaces are way short for trucks.

Very clean hotel. We stay here every time we come to Southlake. Only place we will stay. Beds are usually comfortable, but this time bed seemed to be a little too hard. We requested extra pillows which was very nice. AC works really well. Showers are amazing! At the front desk Angie upgraded us with pantry service and it was a nice addition. Even when coffee machine broke restaurant gave complimentary coffee service. When we requested a quiet floor/room since my hubby is disabled veteran they honored and it was so nice! Thanks for another great weekend!

The place was pristine! Beautiful, clean, comfortable…one of my most favorite hotels I have ever stayed at.

Nothing. It literally had nothing to complain about.

It was very nice and clean. Staff was very friendly and professional.

My only concern was the price of the food for the amount that was given.

The Hotel itself was impressive for Marriott. I like the area. The staff was exceptional. I would stay there again if I am in the area.

The trendy shower in the room wasn't comfortable. There wasn't a door so it was very cold standing in the shower. Once I got out; I noticed that the bathroom floor was soaked. I had to use the one extra towel to mop the floor up. Not a good design.