MainStay Suites Carlsbad South

Nothing

The hotel was disgusting. There was food, crumbs and trash everywhere. There was no shampoo either. The dispenser was empty as if someone hadn’t gone into that room for an extended period of time. The bathroom was the worst. The couch and the ottoman/table had stains all over it. It appears no one cleaned the room before we checked in. The WiFi also wasn’t working and front desk said all they could do was call in and report to IT. I don’t recommend this place at all and will never stay here again. So gross.

A list of local restaurants was posted at the check in counter and everyone was incredibly friendly; from Stella at check in to the gentleman who helped with checkout.

Never nice rooms and clean And the washer and dryer worked

We've stayed here several times. This time we were Charged for 3 days. We left after the first night. The manager would not credit back the 2 nights because we went through booking. Com. I called booking. Com and they talked to the manager. At first she said we stayed 3 days. Then she said since we booked with a 3rd party there was nothing she could do. 🙄 Booking said without her approval they could not credit $308. We had to pay $430 for 1 night! I am filing a dispute.

Overcharged.

Overcharged.

I

Clean, Updated, Kitchenette and nice gym, exactly what I'm looking for in a hotel.

The room smell like dog utine