WaterWalk Extended Stay by Wyndham Charlotte - Arrowood

Completely broken down and dirty. First time I've ever had to leave a hotel and pay for a different one because it what that filthy.

Very nice property and a great value for the price. Room was comfortable as were the beds. There weren’t any glasses in the kitchen, but the kitchen is large with a full size stove/oven and refrigerator. Nice size tv in the living area with a good selection of channels. The balcony overlooks the courtyard which is pretty, but it’s quite noisy with traffic noise as well as air conditioning units. Overall I would recommend this hotel.

It was good. No complaints.

The hallway is leading up to the room was really hot and it smelled really bad and was sticky. You can tell it doesn’t get clean much. The room had a stink bug in it and it had multiple stink bugs on the balcony, which isn’t you know a true problem, but just letting you know in case you get freaked out by bugs the staff were very outgoing and very nice. Nothing bad to say about them. Only provided two pillows though. There was barely any shampoo or conditioner provided it was pretty much empty when I went to use it they told me to come at 3 o’clock to check in and when we came back at 3 o’clock, we had to wait about 40 more minutes, which is not a big deal. there were plates and cups available. The fridge was clean. The countertop was clean. The floors were a little sticky. it was really hot in the room when we first got there, but the AC worked in it cooled it down pretty quickly.

We were told to check in after 3:00. At 3:15 i received a phone call saying the hotel did not have a room for us. If i booked and confirmed a room over a month ago, how do i get a call 15 minutes after im supposed to check in saying no rooms available? So now im over seven hundred miles away from home and i have to scramble to find a new hotel room???

Room and rugs smelled like urine. Trash not emptied from previous guest. Dirt in the hallways.

This is more a motel 6 than a waterwalk. DIRTY, TRASH EVERYWHERE. Stayed there a week without a working TV in the living room (someone stole it), or the bedroom. I guess we got the only room in the place that they couldn’t make it work. The staff here was effectively useless. We were offered another room after 6 nights. Decided to just check out before something bad happened. Between junkies nodding out in the courtyard and the sheriff showing up at the door looking for a prior tenant, we had enough. Place felt more like the south side of Atlanta than Charlotte. Manager did offer a refund but, reneged in the end. Straight up lied to us, no refund has been given as of the time of this review. SKIP THIS S#!thole. Ballentyne district is only a couple miles south. WAY BETTER neighborhood

Never got to stay staff claim there were NO ROOMS AVAILABLE

Super

Room smelled of bleach and urine. Kids in hall in scooters. Pretty noisy and strange odor in the hallways.