Residence Inn by Marriott Lubbock-University Area

Very large apartment like room.

Nickel and dime place, hidden charges a phantom charge of 120 after check in and stay paid for, then 5 days afetr trip over another 64 dollar charge for parking. Not under a roof just the front of property parking. Making money out of nothing, very subpar breakfast the worst i ever seen, clean place to eat but if cereal is your thing you be ok. Staff unfrienfly not helpfull not accomodating any needs, had to cut trip short 4 days refuse to consider a partial refund or even to check, unable to get an invoice for the stay to make my expenses, keep passing the buck around. No one knows nothing and everything was for later then forgot about it. The worst experience my company was going to bring another employees to stay there. We needed coverage at work for 3 months…. After my advice company decided to go to another property even it was 100 dollars more but with real breakfast included and with invoice to report expense, free parking Embassy suites is the real deal Residence inn was very bad. Stay away from it.

Neighborhood was not very safe

Walking distance to fast food, indoor pool open late.

Bed was very firm and uncomfortable. But rooms were spacious

Great night’s sleep. Good breakfast!!

Traveling thru TX to Colorado. Lubbock is always a good stopping point. Family trip.

Location was not prime. Room Ac very noisy. Rooms appear dated.