Hotel Müller - mountain lodge

Freundliches und kompetentes Personal, sauberes und stilvoll eingerichtetes Zimmer, sehr gute Küche, familienfreundlich, Preis-Leistung fair, sehr gute Atmosphäre (Infrastruktur sowie Personal sehr gut)!

I am unable to comment as we were unable to stay at the hotel due to last minute issues with our room. Despite being unable to stay at the hotel, the staff were extremely friendly and helpful and we came to a compromise to resolve the unfortunate situation, they went great lengths to take care of us. The hotel looked nice and we wish we could have stayed there, but can rate their service as exceptional and inform from appearance the hotel looked really nice. All staff were exceptional.

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The design, cleanliness, modern look and feel, center location, proximity to a nice walk around town.

The breakfast items were delicious, however I could appreciate slightly more variety in choice (or at least offered by the staff to be prepared, such as scrambled eggs or similar).

Cold buffet breakfast was excellent with a good selection of cheese, meat, fruits, yoghurts, bread and croissants. Perfect start to a day on the XC skiing trails. Room was very comfortable and clean with a decent sized bathroom and large shower. Nespresso machine as standard in the room and I asked for a kettle and tea bags which were provided at no extra cost. Staff were always very friendly and helpful. Hotel is centrally located in Pontresina, a couple of hundred metres from the bus stop.

If I‘m being really picky then net curtains at the windows for some privacy would have been nice.

Sehr zuvorkommendes Personal

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