Element by Marriott New York Wood-Ridge

Cleanliness

The 2 major things that I didn’t like was for a 5 night stay we had housekeeping only once, the second day we were there which I thought was a little soon, I had to go ask for towels, so by the day we left the trash was piling up in our room of 4 people and also the A/C was not strong at all it was very hot. Breakfast was just ok. It was overall not bad and close to MetLife which is why we were there and close to Uber into the City for the rest of our time. The front desk staff were very helpful and friendly.

Overall, stay was good. Definitely hard to find parking on Friday or Saturday due to the club that is located in the hotel. Breakfast was okay, could you use more variety of baked goods. 5th floor could use a carpet change there was a strange smell possibly from dirty carpet.

Lobby is fabulous and so was breakfast Everything above the 1st floor is pretty poor. Water pressure is nonexistent. Water temp takes a good 15 mos to get hot. The room had switch plates falling off the receptacle and crooked lamps. The whole building above floor 1 smells. The A/C grill was loose and flapping around. Good luck parking, the night club on the top floor used all available parking, so you’re stuck. The infused water was pretty great in the lobby - I should have just slept in the lobby - defo don’t recommend at all. Not for the premium fee over other comparable hotels. Booked on Expedia, so prolly got the worse room anyway

Overall, we had a fantastic stay. We were a family of five, we had the suite with two queen beds and a pullout sofa. The sofabed springs were literally out and jabbing you everywhere. It was impossible to sleep on it. Front desk gave us two mattress pads and it did not help at all! The sofa cushions were stained so you couldn’t sleep in the sofa either. Other than the sofabed issues, the hotel was clean and up to date. Breakfast was amazing each morning with many options. Target, Trader Joes and Cost co are less than 20 min away. Hoboken about 35 min away. We would stay here again minus the sofabed.